FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
TSIM Foundation Course
The TSIM Foundation course is priced at $495 which includes online an online learning platform, an interactive course, digital copy of the TSIM guidebook and access to a live customer support team.
该课程为自定进度,但建议用6周时间完成课程。
TSIM Foundation课程定价为495美元,其中包括在线学习平台、互动课程、TSIM指南手册的数字版本以及实时客户支持团队的服务。
El curso es a ritmo propio, sin embargo se recomiendan 6 semanas para completar el curso.
El curso Foundation de TSIM tiene un precio de $495 que incluye una plataforma de aprendizaje en línea, un curso interactivo, una copia digital de la guía TSIM y acceso a un equipo de atención al cliente en vivo.
TSIM is a guiding framework to help support the successful development, implementation and sustainability of telehealth services. It provides a roadmap to boost clinical and technical collaboration required to successfully design high quality, highly reliable telehealth services that are integrated into the traditional care delivery system.
There is no expiry date on the TSIM certificates.
Unified Service Management (USM) Zertifizierung
USM es un enfoque metodológico universal para la gestión de servicios, que proporciona un sistema de gestión estandarizado para que una organización de servicios gestione a su personal, sus procesos, su tecnología y sus servicios, basado en una arquitectura explícita de gestión de servicios. Obtenga más información en el sitio web de USM.
Les notes de passage pour les examens USM sont les suivantes :
Foundation : Vous devrez obtenir 26/40 pour réussir l'examen foundation.
- Les candidats progressant vers un rôle USM Professional doivent réussir l'examen foundation avec une note élevée de 30/40 et compléter avec succès leur évaluation.
For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person. We suggest you buy the manual and have a look through for yourself before deciding how long you need to spend learning.
For those studying with an accredited training organization, the USM Foundation courses are two-days long.