FAQs per product
The Process Communication Model® (PCM)
The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.
Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.
The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.
During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.
The Professional Services (PS) Professional®
The PS Professional Foundation certificate does not expire.
This certification scheme is for people working, or aspiring to work, within Professional Services.
The PS Professional is an integrated set of techniques for professional service teams which recognises the fundamental importance of both technical and non-technical expertise, whilst taking into account existing certifications held by the individual. The material is drawn from several sources and has 5 focus areas:
- Athlete – Personal Effectiveness
- Rainmaker – Commercial
- Catalyst – Delivery/Operational
- Executive – Business
- Authority – Subject Matter Expert/Technical
There will be a Foundation level training course and examination for all 5 areas. We also hope to develop the scheme further with a Practitioner and Expert level of certification.
Pour les personnes qui étudient en autodidacte, il est presque impossible de le dire. Comme tous les candidats ont une expérience différente et un temps d'étude disponible variable, cela varie d'une personne à l'autre. Nous vous suggérons d'acheter les manuels et d'y jeter un coup d'œil par vous-même avant de décider combien de temps vous devez consacrer à l'apprentissage. Si vous souhaitez une copie du programme, veuillez contacter le Service Client d'APMG International au +44 (0)1494 452450 ou par e-mail.
Pour ceux qui étudient avec un organisme de formation agréé, chaque cours de base est généralement dispensé sur 3 jours. Il vaut vraiment la peine de se renseigner auprès des prestataires de formation, car beaucoup proposent des solutions d'apprentissage sur mesure et mixtes, et il peut également y avoir des travaux préparatoires et/ou à domicile.
A certificação Rainmaker é apoiada pelos seguintes 4 textos:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (específico apenas para a certificação de nível profissional)
A certificação Athlete é apoiada pelos seguintes 3 textos:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
A certificação Executive é apoiada pelos seguintes 3 textos:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
A certificação Catalyst é apoiada pelos seguintes 3 textos:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
A certificação Authority é apoiada pelos seguintes 3 textos:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Todos os títulos estão disponíveis para compra na APMG Business Books.
It is desirable for candidates to hold a foundation level of accreditation in a chosen field (for example, ITIL, Cisco, PMI etc.) before attending the Authority training course and/or sitting the Authority Foundation exam, but it is not a mandatory requirement.
Die Rainmaker-Zertifizierung wird durch die folgenden 4 Texte unterstützt:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (spezifisch nur für die Zertifizierung auf Praktiker-Ebene)
Die Athlete-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
Die Executive-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
Die Catalyst-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
Die Authority-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Alle Titel sind bei APMG Business Books erhältlich.
Per le persone che studiano autonomamente è quasi impossibile dirlo. Poiché tutti i candidati hanno esperienze diverse e diversa disponibilità di tempo per lo studio, varia da persona a persona. Ti consigliamo di acquistare i manuali e dare un'occhiata tu stesso prima di decidere quanto tempo dedicare all'apprendimento. Se desideri una copia del programma di studio, contatta l'APMG International Service Desk al +44 (0)1494 452450 o via email.
Per coloro che studiano presso un'organizzazione di formazione accreditata, ogni corso foundation viene generalmente erogato in 3 giorni. Vale la pena informarsi presso i fornitori di formazione, poiché molti offrono soluzioni di apprendimento personalizzate e integrate, e potrebbero esserci anche compiti pre-corso e/o da svolgere a casa.
Rainmaker认证由以下4本教材支持：
- Shipley提案指南
- Shipley获取指南
- 洞察销售
- B4B技术与大数据如何重塑客户-供应商关系（仅适用于从业者级别认证）
Athlete认证由以下3本教材支持：
- 高效能人士的7个习惯
- 数字时代如何赢得朋友和影响他人
- 如何成为效率忍者
Executive认证由以下3本教材支持：
- 关键管理模型 – 每位管理者需要了解的75+模型
- 30天商业金融MBA
- 30天营销MBA
Catalyst认证由以下3本教材支持：
- 实用人员参与
- 期望管理
- Praxis框架
Authority认证由以下3本教材支持：
- 技术写作手册
- 颠覆性技术的持续预测
- 创新者的窘境：新技术如何导致伟大企业失败
所有书籍均可从APMG商业书籍购买。