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About Agile Change Management

92
%
increased confidence in designing agile change initiatives
94
%
boost their ability to better manage change initiatives
90
%
feel better equipped with the learning experience
82
%
claim it enhanced their career development

Overview

Agile Change Agent and Coach Certifications

What are the differences between the Agent and Change Certifications?

Benefits of Agile Change Management

For Individuals

  • Understand real-world application, not just theory, that supports day-to-day work within an agile environment. 
  • Build your confidence and improve your ability to manage agile change using structured, proven approaches.
  • Improve visibility and influence by delivering incremental wins and building trust with stakeholders.
  • Enhance career prospects with an in-demand skillset that blends change management and agile delivery.
  • Gain a certification that validates your ability to deliver change using agile methods and is consistent with industry best practises.

For Organizations

  • Helps organizations promote quicker, more successful adoption of agile change initiatives through iterative delivery and engagement. 
  • Improves ROI by ensuring that agile initiatives deliver business value early and often—not just at the end of lifecycles. 
  • Builds more resilient, agile teams by strengthening internal capabilities that adapt to shifting priorities and external uncertainty (e.g., market changes, crises). 
  • Introduces transparency and feedback processes to encourage more buy-in and diminish resistance to agile practises. 
  • Reduces risk of agile change failure by breaking change into manageable, testable increments. 
  • Embeds agility into the fabric of the organization—encouraging innovation, feedback loops, and a change-ready cultural mindset.

    Documentation

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    pdf - 665.91 KB - 17 June 2025
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    pdf - 1.67 MB - 17 June 2025
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    pdf - 202.43 KB - 17 June 2025
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    pdf - 472.17 KB - 17 June 2025

    Study materials

    Agile Change Management - Agent & Coach Certification study material cover
    Agile Change Management 2nd edition Handbook
    Book (English)
    By
    Melanie Franklin

    Agile Change Management levels

    Agile Change Agent Certification badge

    Agile Change Agent Certification

    Build your practical ability in agile and change

    Agile Change Coach Certification badge

    Agile Change Coach Certification

    Lead yourself and others through change effectively

    Ready to start your learning journey?

    Choose a Training Organization

    APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.

    Buy a training course and exam through one of our Training Organizations below.

    Self-study

    Buy your book and exam from APMG

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    Training options

    Advanced options

    Search for an organization

    Training organizations for Agile Change Management

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    Displaying 19 - 24 results of 31
    INPROGRESS Sp. z.o.o.
    • Based in Kraków, Poland
    • Provides training for Individuals, Teams, Organizations
    Netmind
    • Based in Barcelona, Spain
    • Provides training for Individuals, Teams, Organizations
    QRP International Spain
    • Based in Barcelona, Spain
    • Provides training for Individuals, Teams, Organizations
    New Horizons LLC
    • Based in United States
    • Provides training for Individuals, Teams, Organizations
    The Management Trainer (Gitz Training Private Limited)
    • Based in India
    • Provides training for Individuals, Teams, Organizations
    skills INT GmbH
    • Based in Frankfurt, Germany
    • Provides training for Individuals, Teams, Organizations
    • Current Training options
    • My details
    • Review and submit

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    for Agile Change Management Certification

    Training options

    Testimonials

    Quote illustration

    Really valuable time spent on a very practical course - immediate application back in the office too as part of our Agile Digital transformation.

    User avatar
    Mark Pocock
    Senior Manager - Digital Transformation and Simplification, Vodafone
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    I'm already looking at change through a new lens and looking forward to integrating agile change into future projects.

    User avatar
    Estie Briggs
    Change Management Professional
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    I positively loved this course! It was fun, insightful and most importantly it added new dimensions to the more traditional approach to change. My own proposition and approach will be forever changed as a result of this learning.

    User avatar
    Nicola Scott
    Business Transformation Manager
    Quote illustration

    The course was very engaging and an understanding of how to adopt an agile approach to change management is invaluable in these rapidly evolving times.

    User avatar
    Caroline Maxwell
    Associate Business Analyst
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    I can thoroughly recommend this course for a super immersive learning experience which equips any change practitioner with valuable agile change skills and techniques.

    User avatar
    Agile Change Agent delegate
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    I'm really pleased to be certified in the new APMG Agile Change Agent qualification! It was a really informative course, I'd thoroughly recommend it. I'm now working on a new Agile Change Roadmap based on all of the practical techniques and tools covered during the training.

    User avatar
    Agile Change Agent delegate
    Quote illustration

    I have had the pleasure of just finishing this course and I can honestly say it is one of the best courses I have been on in a very long time. I thoroughly recommend this course.

    User avatar
    Agile Change Agent delegate
    Quote illustration

    Great course - I enjoyed as it gave a holistic approach - combining aspects of Agile Project Management, Change Management (Behavioural change) and Programme Management. I've started using some of the techniques already.

    User avatar
    Sarah Farrant
    Change Consultant
    Quote illustration

    Learning about how to manage change in an agile way was a huge eye-opener. The principles will not only help you to deliver your agency strategy but do it in an effective and inclusive way, with buy-in and progress from all stakeholders. I am by no means a seasoned change professional but learning about it has hugely improved the way I approach strategic projects.

    User avatar
    Freia Muehlenbein
    Growth Consultant
    Testimonials illustration

    Videos & Case studies

    Videos

    Agile Change Coach Testimonial

    | 1 minute 50 seconds

    Agile Change Agent Certification | Who Is It For?

    About the Agile Change Agent course and certification


    Case studies

    SFIA

    The SFIA Framework is the global common reference for skills and competency for the digital world.

    This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.

    SFIA badge knowledge
    Agile Change Agent

    Agile Change Agent

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 3, Generic attribute Business Skills up to level 3, Organisational Change Management level 3

    SFIA elements this would be useful for (development)

    Same as above plus Organisational Change Management level 4

    FAQs

    Since 2018, we are no longer registered for AXELOS qualifications and are unable to provide the certificates.  

    If you received your AXELOS qualification before this time, you can contact customer service and upon providing your candidate number, ask if a copy of your certificate still exists in our system. 

    Alternatively, you can reach out to IT PeopleCert directly with this request quoting your candidate number.  

    If you do not have your candidate number, we can provide it to you. Additionally, we are happy to provide a letter of verification for any exams sat with us.

    When you pass an exam – you will instantly have the option to claim a digital badge as representation of your new certificate. Your badge can be embedded on an email signature, website, digital CV, or shared via LinkedIn.  

    Access the downloadable guide for more information on how to claim your digital badge.

    You can always access all your records, electronic certificates and badges via the APMG Candidate Portal.  

    Once you have logged on to the Candidate Portal, click on the ‘Badges and Certificates’ option from the menu bar at the top of screen. From here you should click on the ‘Create Badge/Certificate’ button. This will take you to the Credly platform to create an account and download your badge and certificate. 

    Step-by-step guidance is available to download from the ‘Badges and Certificates’ area in your Candidate Portal. 

    Electronic certificates are environmentally friendly, but you can print the certificate yourself at home or work, if required. 

    If you have any problems you are welcome to contact our customer service team.  

    If you previously sat an exam with us and were issued a paper certificate but would like to upgrade to a digital badge and e-certificate, please contact us. There is a £25 administration fee for providing a digital badge and a form for which you will need to complete to consent to your personal information being used in order to manually create the badge in Credly.com.

    If your exam is booked through a Training Organization, and they are proctoring your exam over a platform of their choosing, you will need reach out to them directly to discuss options to reschedule.  

    If your exam is with ProctorU, you can reschedule without additional charges as many times as you wish up to 24 hours prior to your booked slot. If you reschedule within this 24-hour period, you will need to pay the £38 reschedule fee, as we will still be charged by ProctorU for your slot.

    You can merge your account by logging into your candidate portal with your initial email address and click on your name at the top. Then click merge and send a merge request to your secondary email address. Once you have agreed to the email request, everything will appear in one account. Please contact us if you have any problems with this process and we will be happy to help.

    You may contact our Accreditation Team directly, and they will be happy to answer your questions regarding the Accreditation process.

    To become an Accredited Training Organization (ATO), apply for accreditation or contact your local APMG office. If suitable, you'll receive an invoice and undergo APMG International's ATO assessment.

    Trainers must be sponsored by an Accredited Training Organization (ATO), which can be found using the APMG International search tool. The sponsoring ATO must submit a trainer application to APMG. 

    The requirements, including pass marks of the exams, will vary depending on the certification, please get in touch for more information.

    If you go to the invigilator portal, use the same log in details as you would for your Marlin account. Once logged in then click on the '+' icon. This will provide two lists - 'Invigilators' and 'Trainers'. Click the appropriate one and find the person you are looking for, then send the invitation.

    Get in touch

    If you have a query about this certification or want to know more about training send us a message via this contact form. We would love to hear from you!