About Agile Change Management
Overview
Agile Change Agent and Coach Certifications
What are the differences between the Agent and Change Certifications?
Benefits of Agile Change Management
For Individuals
- Understand real-world application, not just theory, that supports day-to-day work within an agile environment.
- Build your confidence and improve your ability to manage agile change using structured, proven approaches.
- Improve visibility and influence by delivering incremental wins and building trust with stakeholders.
- Enhance career prospects with an in-demand skillset that blends change management and agile delivery.
- Gain a certification that validates your ability to deliver change using agile methods and is consistent with industry best practises.
For Organizations
- Helps organizations promote quicker, more successful adoption of agile change initiatives through iterative delivery and engagement.
- Improves ROI by ensuring that agile initiatives deliver business value early and often—not just at the end of lifecycles.
- Builds more resilient, agile teams by strengthening internal capabilities that adapt to shifting priorities and external uncertainty (e.g., market changes, crises).
- Introduces transparency and feedback processes to encourage more buy-in and diminish resistance to agile practises.
- Reduces risk of agile change failure by breaking change into manageable, testable increments.
- Embeds agility into the fabric of the organization—encouraging innovation, feedback loops, and a change-ready cultural mindset.
Documentation
Documentation
Study materials
Study materials
Success in 1 2 3
Over 2.6 million people in 192 countries have an APMG certification. Our certifications are used by 80% of the FTSE 100 and a third of the Fortune 500 and S&P 500, and are proven to deliver better outcomes.
Select your certification
APMG certifications can advance your career, build your confidence and help you transition into a new field. Browse our careers section for inspiration or visit our certification pages for details of what you’ll learn and how you will benefit from certification.
Choose your learning style
APMG is not a training provider. Please contact accredited training organization's listed on our website for prices and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
Agile Change Management levels
Ready to start your learning journey?
Choose a Training Organization
APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.
Buy a training course and exam through one of our Training Organizations below.
Self-study
Buy your book and exam from APMG
Training organizations for Agile Change Management
Testimonials
Really valuable time spent on a very practical course - immediate application back in the office too as part of our Agile Digital transformation.
I'm already looking at change through a new lens and looking forward to integrating agile change into future projects.
I positively loved this course! It was fun, insightful and most importantly it added new dimensions to the more traditional approach to change. My own proposition and approach will be forever changed as a result of this learning.
The course was very engaging and an understanding of how to adopt an agile approach to change management is invaluable in these rapidly evolving times.
I can thoroughly recommend this course for a super immersive learning experience which equips any change practitioner with valuable agile change skills and techniques.
I'm really pleased to be certified in the new APMG Agile Change Agent qualification! It was a really informative course, I'd thoroughly recommend it. I'm now working on a new Agile Change Roadmap based on all of the practical techniques and tools covered during the training.
I have had the pleasure of just finishing this course and I can honestly say it is one of the best courses I have been on in a very long time. I thoroughly recommend this course.
Great course - I enjoyed as it gave a holistic approach - combining aspects of Agile Project Management, Change Management (Behavioural change) and Programme Management. I've started using some of the techniques already.
Learning about how to manage change in an agile way was a huge eye-opener. The principles will not only help you to deliver your agency strategy but do it in an effective and inclusive way, with buy-in and progress from all stakeholders. I am by no means a seasoned change professional but learning about it has hugely improved the way I approach strategic projects.
Videos & Case studies
Videos
Agile Change Coach Testimonial
Agile Change Agent Certification | Who Is It For?
About the Agile Change Agent course and certification
Case studies
Arcadis Enhances its Change Expertise
Driving Change with Agility: The APMG Advantage
Agile Change Agent Training: My Experience
Career Story: Agile Change Agent
SFIA
This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.
knowledge
Agile Change Agent
Generic attribute Knowledge up to level 3, Generic attribute Business Skills up to level 3, Organisational Change Management level 3
Same as above plus Organisational Change Management level 4
Related products
FAQs
If you booked your exam directly with us, you will have 12 months to sit your exam which cannot be extended. If your exam was booked by a Training Organization, then you will need to reach out to them directly to request an extension to your expiry date.
Full details of our Equality Policy can be found on our website.
Any request for additional time will need to be provided in writing to customerservice@apmgroup.co.uk. We will need to see evidence of your diagnosed condition in the form of a medical report, signed by a medical practitioner.
If this is not available, or your condition was diagnosed a long time ago, then any statement from an employer, line manager or Occupation Health advisor will be sufficient.
If no recommendations regarding the length of time to be added to the exam is evident in the documents supplied, then we apply 25% additional time to the exam.
Please contact our 24/7 Technical Team on +44 (0)1494 452450 and select Option 3 for Technical Assistance or email them at help@apmg-international.com. They are also available via a live chat.
If this is a password creation issue, please note that '?', '@', '#', and 'é' are not allowed for creating a portal password.
You can either contact your Training Organization to purchase a new exam, or you can purchase a new exam directly from our public exams website. For more information, see our more detailed article on resitting an exam.
Using a company device in which you do not have administrative rights and access to download additional software tends to cause issues when sitting your exam via ProctorU, as outlined in the Candidate Guidance Agreement.
If you wish to sit your exam via ProctorU again, you will need to pay a reschedule fee of £32 (which you can do in the Candidate Portal) before you can select a new date and time.
Alternatively, you can reschedule your exam via our AIPP service, where you can take your exam over Zoom without downloading any additional software. Please note there are fewer exam slots available through AIPP.
Full details of our Proctoring options can be found on our Proctoring Page.
If you feel you had issues during your exam, you may submit an appeal to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.
To appeal your result, email a written request with supporting evidence to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.
Your results will be processed 6 to 12 hours after your exam. You will receive an email confirming your achievement and inviting you to the Candidate Portal where you can see your official result. From there, you can create your account in Credly.com and access your digital badge and certificate.
Your training organization specified that they wish to view candidate results before releasing. If you would like your results sooner, you may contact your ATO directly and request your results that way. After they have released them, you will be able to create/view your Digital Badge and download your Digital Certificate in your Credly account in the Certificates section of your portal.