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About Agile Change Management

92
%
increased confidence in designing agile change initiatives
94
%
boost their ability to better manage change initiatives
90
%
feel better equipped with the learning experience
82
%
claim it enhanced their career development

Overview

Agile Change Agent and Coach Certifications

What are the differences between the Agent and Change Certifications?

Benefits of Agile Change Management

For Individuals

  • Understand real-world application, not just theory, that supports day-to-day work within an agile environment. 
  • Build your confidence and improve your ability to manage agile change using structured, proven approaches.
  • Improve visibility and influence by delivering incremental wins and building trust with stakeholders.
  • Enhance career prospects with an in-demand skillset that blends change management and agile delivery.
  • Gain a certification that validates your ability to deliver change using agile methods and is consistent with industry best practises.

For Organizations

  • Helps organizations promote quicker, more successful adoption of agile change initiatives through iterative delivery and engagement. 
  • Improves ROI by ensuring that agile initiatives deliver business value early and often—not just at the end of lifecycles. 
  • Builds more resilient, agile teams by strengthening internal capabilities that adapt to shifting priorities and external uncertainty (e.g., market changes, crises). 
  • Introduces transparency and feedback processes to encourage more buy-in and diminish resistance to agile practises. 
  • Reduces risk of agile change failure by breaking change into manageable, testable increments. 
  • Embeds agility into the fabric of the organization—encouraging innovation, feedback loops, and a change-ready cultural mindset.

    Documentation

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    pdf - 665.91 KB - 17 June 2025
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    pdf - 1.67 MB - 17 June 2025
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    pdf - 202.43 KB - 17 June 2025
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    pdf - 472.17 KB - 17 June 2025

    Study materials

    Agile Change Management - Agent & Coach Certification study material cover
    Agile Change Management 2nd edition Handbook
    Book (English)
    By
    Melanie Franklin

    Agile Change Management levels

    Agile Change Agent Certification badge

    Agile Change Agent Certification

    Build your practical ability in agile and change

    Agile Change Coach Certification badge

    Agile Change Coach Certification

    Lead yourself and others through change effectively

    Ready to start your learning journey?

    Choose a Training Organization

    APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.

    Buy a training course and exam through one of our Training Organizations below.

    Self-study

    Buy your book and exam from APMG

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    Training options

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    Search for an organization

    Training organizations for Agile Change Management

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    Displaying 7 - 12 results of 31
    Altkom Akademia S.A.
    • Based in Warszawa, Poland
    • Provides training for Individuals, Teams, Organizations
    Zestgroup BV
    • Based in IJsselstein, Netherlands
    • Provides training for Individuals, Teams, Organizations
    Capability for Change Limited
    • Based in London, United Kingdom
    • Provides training for Individuals, Teams, Organizations
    Capability for Change Limited
    • Based in London, United Kingdom
    • Provides training for Individuals, Teams, Organizations
    PM2Go
    • Based in Australia
    • Provides training for Individuals, Teams, Organizations
    ILX Group
    • Based in London, United Kingdom
    • Provides training for Individuals, Teams, Organizations
    • Provides consulting
    • Current Training options
    • My details
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    for Agile Change Management Certification

    Training options

    Testimonials

    Quote illustration

    Really valuable time spent on a very practical course - immediate application back in the office too as part of our Agile Digital transformation.

    User avatar
    Mark Pocock
    Senior Manager - Digital Transformation and Simplification, Vodafone
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    I'm already looking at change through a new lens and looking forward to integrating agile change into future projects.

    User avatar
    Estie Briggs
    Change Management Professional
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    I positively loved this course! It was fun, insightful and most importantly it added new dimensions to the more traditional approach to change. My own proposition and approach will be forever changed as a result of this learning.

    User avatar
    Nicola Scott
    Business Transformation Manager
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    The course was very engaging and an understanding of how to adopt an agile approach to change management is invaluable in these rapidly evolving times.

    User avatar
    Caroline Maxwell
    Associate Business Analyst
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    I can thoroughly recommend this course for a super immersive learning experience which equips any change practitioner with valuable agile change skills and techniques.

    User avatar
    Agile Change Agent delegate
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    I'm really pleased to be certified in the new APMG Agile Change Agent qualification! It was a really informative course, I'd thoroughly recommend it. I'm now working on a new Agile Change Roadmap based on all of the practical techniques and tools covered during the training.

    User avatar
    Agile Change Agent delegate
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    I have had the pleasure of just finishing this course and I can honestly say it is one of the best courses I have been on in a very long time. I thoroughly recommend this course.

    User avatar
    Agile Change Agent delegate
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    Great course - I enjoyed as it gave a holistic approach - combining aspects of Agile Project Management, Change Management (Behavioural change) and Programme Management. I've started using some of the techniques already.

    User avatar
    Sarah Farrant
    Change Consultant
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    Learning about how to manage change in an agile way was a huge eye-opener. The principles will not only help you to deliver your agency strategy but do it in an effective and inclusive way, with buy-in and progress from all stakeholders. I am by no means a seasoned change professional but learning about it has hugely improved the way I approach strategic projects.

    User avatar
    Freia Muehlenbein
    Growth Consultant
    Testimonials illustration

    Videos & Case studies

    Videos

    Agile Change Coach Testimonial

    | 1 minute 50 seconds

    Agile Change Agent Certification | Who Is It For?

    About the Agile Change Agent course and certification


    Case studies

    SFIA

    The SFIA Framework is the global common reference for skills and competency for the digital world.

    This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.

    SFIA badge knowledge
    Agile Change Agent

    Agile Change Agent

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 3, Generic attribute Business Skills up to level 3, Organisational Change Management level 3

    SFIA elements this would be useful for (development)

    Same as above plus Organisational Change Management level 4

    FAQs

    Once you’ve been notified that you’ve passed your exam, you will have the option to create a digital badge in APMG's Candidate Portal.

    Visit APMG's Candidate Portal, view your exam results and select 'Create Badge'.

    This takes you to the Credly website where the digital badges are hosted. You will be guided through the Credly account creation process.

    Once you have created an account with Credly, log into the account and accept your pending badge.

    Candidates will be able to claim their digital badge and electronic certificate from the APMG Candidate Portal within two business days of their exam result being issued.

    If you are sitting the examination through an Accredited Training Organization, the cost of the exam is generally included in the course fee. Please ensure you confirm with your training provider that the exam is included in these costs. 

    If you have selected a self-study option, please note that APMG-International uses a global pricing model for all exams. The examination fees for candidates attending a public exam centre are determined by the location where the exams are administered.

    To find out the costs in your region, please refer to our examination portal or contact the APMG-International Service Desk (servicedesk@apmg-international.com).

    Most, if not all, of our certifications come with at least one Sample Exam to help participants prepare for their exam. Access to the Sample Exams can be located on our website.

    Some certifications do not require training in order to take the exam however, for most certifications, training is advised. 

    For some certifications individuals also have the option to self-study in preparation for the exam and, when they are ready, can even take the exam from the comfort of their home or office.

    You can find details of our self-study exams, available to purchase, via our public exams portal.

    Unfortunately, no. Only Accredited Training Organizations and their registered partners are authorized to use these logos. If you do not fall under these categories and would like to request permission to use the logo, please contact the APMG-International Service Desk (servicedesk@apmg-international.com).

    However, successful candidates are able to share and display their digital badge publicly.

    Please contact us via email addressed to customerservice@apmgroup.co.uk. Please review our policies before submitting your written feedback.

    PMI Professional Development Units (PDUs) are either: Education or Giving Back to the Profession. You can earn PMI Education PDUs by attending non-PMI provider courses if they align with the PMI Talent Triangle® skill areas. Visit the PMI website for details on PDUs, how to record them and required documentation.

    • Most training providers include the exams with their courses. 
    • Self-study candidates can book and take the exam online from anywhere, with a proctor monitoring via webcam, microphone and desktop. 
    • After booking, you'll receive a registration email to schedule your session through the Candidate Portal, with exams available 24/7.
    • APMG also offers limited public exam sessions at designated regional offices.

    • The structure of the examinations depends on the level of certification.
    • Generally, entry-level examinations (Foundation Certifications) have a range of 40 minutes to 60 minutes to complete a multiple-choice exam, which may include 40 to 60 questions.
    • Practitioner examinations can range from 90 minutes to 120 minutes with an average of 80 complex multiple-choice questions.
    • The required score to pass an examination varies from one certification to another. You can find more information listed on the product page under exam details, to learn more about a particular examination.

    Get in touch

    If you have a query about this certification or want to know more about training send us a message via this contact form. We would love to hear from you!