FAQs per product
The Process Communication Model® (PCM)
The certification is not valid for a defined period of time and will not expire.
Find a training course on the Kahler Communication France (KCF) website. Once you have completed your Process Communication training and have requested to seek certification you will be asked by your training provider to provide your name and email address. Your details will then be passed to KCF.
KCF will register your details in the APMG Process Communication Certification portal.
The assessment process is divided into two stages, an online recorded interaction assessment and an oral assessment. You will be required to successfully pass both elements of the assessment process in order to gain certification.
The Full Application fee will be payable by your training organization. Costs will be incurred if you are required to re-take the Oral Assessment. The cost of any re-takes will be payable by the candidate:
Fees
- Certification: €575
- Online Assessment Re-Sit: No Charge
- Oral Assessment Re-Take: €75*
*fee applicable for 2nd re-take and any subsequent re-takes
The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.
The Professional Services (PS) Professional®
This certification scheme is for people working, or aspiring to work, within Professional Services.
The PS Professional is an integrated set of techniques for professional service teams which recognises the fundamental importance of both technical and non-technical expertise, whilst taking into account existing certifications held by the individual. The material is drawn from several sources and has 5 focus areas:
- Athlete – Personal Effectiveness
- Rainmaker – Commercial
- Catalyst – Delivery/Operational
- Executive – Business
- Authority – Subject Matter Expert/Technical
There will be a Foundation level training course and examination for all 5 areas. We also hope to develop the scheme further with a Practitioner and Expert level of certification.
Pour les personnes qui étudient en autodidacte, il est presque impossible de le dire. Comme tous les candidats ont une expérience différente et un temps d'étude disponible variable, cela varie d'une personne à l'autre. Nous vous suggérons d'acheter les manuels et d'y jeter un coup d'œil par vous-même avant de décider combien de temps vous devez consacrer à l'apprentissage. Si vous souhaitez une copie du programme, veuillez contacter le Service Client d'APMG International au +44 (0)1494 452450 ou par e-mail.
Pour ceux qui étudient avec un organisme de formation agréé, chaque cours de base est généralement dispensé sur 3 jours. Il vaut vraiment la peine de se renseigner auprès des prestataires de formation, car beaucoup proposent des solutions d'apprentissage sur mesure et mixtes, et il peut également y avoir des travaux préparatoires et/ou à domicile.
A certificação Rainmaker é apoiada pelos seguintes 4 textos:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (específico apenas para a certificação de nível profissional)
A certificação Athlete é apoiada pelos seguintes 3 textos:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
A certificação Executive é apoiada pelos seguintes 3 textos:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
A certificação Catalyst é apoiada pelos seguintes 3 textos:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
A certificação Authority é apoiada pelos seguintes 3 textos:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Todos os títulos estão disponíveis para compra na APMG Business Books.
It is desirable for candidates to hold a foundation level of accreditation in a chosen field (for example, ITIL, Cisco, PMI etc.) before attending the Authority training course and/or sitting the Authority Foundation exam, but it is not a mandatory requirement.
Die Rainmaker-Zertifizierung wird durch die folgenden 4 Texte unterstützt:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (spezifisch nur für die Zertifizierung auf Praktiker-Ebene)
Die Athlete-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
Die Executive-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
Die Catalyst-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
Die Authority-Zertifizierung wird durch die folgenden 3 Texte unterstützt:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Alle Titel sind bei APMG Business Books erhältlich.