FAQ
Nous avons rassemblé les réponses aux questions les plus fréquemment posées, couvrant tout depuis le moment où vous recevrez vos résultats d'examen jusqu'à la façon de devenir un formateur agréé. Pour les questions concernant une certification ou un produit spécifique, veuillez consulter l'onglet produit.
FAQs per product
Lean IT Certification
Candidates must achieve a score of 26/40 to pass both the Foundation and Kaizen examinations.
Candidates must achieve a score of 39/60 to pass the Leadership examination.
Les publications de soutien et tout matériel de soutien disponible peuvent être obtenus auprès de votre organisme de formation accrédité (ATO) ou auprès d'APMG International.
Les publications de support sont actuellement disponibles en anglais uniquement.
Lean IT è un modo di pensare e agire, e di applicare i principi Lean alle pratiche di gestione dei servizi IT. La sua premessa centrale è la fornitura di valore ai clienti, dove i dipendenti sono quelli che effettivamente forniscono valore quotidianamente e identificano ostacoli e soluzioni. I manager assicurano che i dipendenti siano facilitati e incoraggiati nella loro ricerca di fornire valore al cliente.
In sostanza, Lean IT riguarda la costruzione di una cultura orientata al cliente e al valore in cui manager e dipendenti si impegnano nell'eliminare sprechi, rigidità e variabilità dall'organizzazione e dai suoi servizi. Non si concentra sugli aspetti tecnici dell'IT.
De kwalificatie en certificering is levenslang geldig, zonder vervaldatum of vereiste voor herkwalificatie.
Egzaminy APMG Lean IT Foundation są dostępne w języku angielskim, hiszpańskim europejskim, portugalskim brazylijskim i japońskim.
Kaizen jest dostępne w języku angielskim, hiszpańskim i japońskim.
Leadership jest obecnie dostępne tylko w języku angielskim.
Wersja egzaminu Lean IT Foundation z 2011 roku jest nadal dostępna w języku francuskim i niderlandzkim.
Lean Six Sigma Certification
As qualificações Lean Six Sigma da APMG International são baseadas nas publicações e livros de exercícios "Climbing the Mountain: mind set, skill set and tool set". Estes podem ser adquiridos diretamente no site da Lean Six Sigma Academy.
A maioria das organizações de treinamento credenciadas em Lean Six Sigma incluem a(s) publicação(ões) relevante(s) nos materiais do curso, mas verifique ao reservar um curso.
Lean Green Belt training equips you to drive efficiency and continuous improvement by identifying and eliminating waste. You'll gain practical skills in tools like 5S, Kaizen, and Value Stream Mapping to streamline processes effectively.
Lean Six Sigma Green Belt training takes it further by integrating Lean efficiency with Six Sigma’s rigorous quality analysis. You'll learn advanced statistical tools and the DMAIC framework to tackle complex problems and drive measurable improvement.
APMG International's Lean Six Sigma qualifications are based on the "Climbing the Mountain: mind set, skill set and tool set" publications and exercise books. These can be purchased directly from the Lean Six Sigma Academy website.
Most Lean Six Sigma accredited training organizations include the relevant publication(s) with the course materials, but please check when booking a course.
- Yellow Belt - Oui
- Green Belt - Oui. Minitab est également autorisé.
- Black Belt - Oui. Minitab est également autorisé.
Veuillez noter que lorsqu'une calculatrice est autorisée, seules les calculatrices de base doivent être utilisées.