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FAQs

We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
 

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FAQs per product

Specific questions per product

DASCIN® Service Automation Framework Certification

Los exámenes Foundation actualmente están disponibles únicamente en inglés. Se considerarán traducciones adicionales según la demanda del mercado.

Os exames fundamentais do SAF e RPA consistem em 40 questões de múltipla escolha, sendo necessários 26 pontos (65%) para aprovação. É um exame sem consulta a ser completado em 60 minutos.

Las certificaciones no son válidas por un período de tiempo definido y no expirarán.

Wytyczne SAF i RPA są obecnie dostępne tylko w języku angielskim.

Het Service Automation Framework biedt een stapsgewijze benadering die illustreert hoe organisaties hun dienstverlening kunnen digitaliseren. SAF Foundation en RPA Foundation zijn ontwikkeld voor individuen en teams die hun vaardigheid in de Service Automation Framework methodologie willen aantonen.

De SAF begeleiding is gericht op:

  • Service Strategen
  • Proces Consultants
  • Business Consultants
  • Strategie Consultants
  • Service Delivery Managers
  • Service Designers
  • Enterprise Architecten
  • Operations Managers
  • Service Managers
  • Ontwikkelaars
  • Business Analisten

SAF is bijzonder geschikt voor individuen en organisaties die werkzaam zijn in de sectoren Financiën, Verzekeringen, Zorgverlening en Overheid.

The SAF and RPA foundation examinations consists of 40 multiple-choice questions, with 26 marks (65%) required to pass. It is a closed-book examination to be completed in 60 minutes.

De slagingsgrens voor zowel de SAF- als RPA-examens is: 26/40 (65%).

Die SAF- und RPA-Leitlinien sind derzeit nur auf Englisch verfügbar.

Per le persone che studiano autonomamente è quasi impossibile dirlo. Poiché tutti i candidati hanno esperienze diverse e quantità di tempo diverse disponibili per lo studio, varia da persona a persona. Ti suggeriamo di acquistare la guida e di dargli un'occhiata da solo prima di decidere quanto tempo devi dedicare all'apprendimento.

Per coloro che studiano con un'organizzazione di formazione accreditata, i corsi foundation sono generalmente erogati nell'arco di 3 giorni. Vale davvero la pena informarsi presso i singoli fornitori, poiché molti offrono soluzioni di apprendimento personalizzate e miste.

Les examens Foundation sont actuellement disponibles en anglais uniquement. D'autres traductions seront envisagées en fonction de la demande du marché.