FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
STAR® Manager认证
Se você 'Solicitar uma Demonstração' você terá acesso ao programa de demonstração, Exploring STAR® Manager, por 2 semanas. O programa de demonstração contém uma visão interna do programa, vídeos mostrando como muitos dos recursos interativos do programa funcionam e um estudo de caso em vídeo. A equipe Notion ficará encantada em trabalhar com você para fornecer todas as informações que você precisa para tomar uma decisão de compra.
Compléter l'ensemble du programme vous donnera sans aucun doute un ensemble complet de compétences pratiques pour changer votre style de gestion et être capable de soutenir le développement des autres. Selon votre rôle et vos objectifs, vous pouvez également obtenir des résultats transformateurs en suivant seulement le premier ensemble de 10 modules qui constituent STAR® Coach. Le programme vous donne une flexibilité complète et plusieurs options pour choisir le parcours que vos apprenants suivront.
Recomendamos que te propongas dedicar alrededor de 1 hora por semana trabajando en el programa, con el objetivo de completar un módulo por semana. Este tiempo se puede dividir entre varias actividades, como completar el módulo de eLearning, realizar otras actividades del programa, completar Misiones en el lugar de trabajo y reflexionar sobre tu desempeño en los Registros de Aprendizaje.
El programa está diseñado para que STAR® Coach pueda completarse en aproximadamente 3 meses y el programa STAR® Manager Practitioner en 6 meses.
The Process Communication Model® (PCM)
The certification is not valid for a defined period of time and will not expire.
Find a training course on the Kahler Communication France (KCF) website. Once you have completed your Process Communication training and have requested to seek certification you will be asked by your training provider to provide your name and email address. Your details will then be passed to KCF.
KCF will register your details in the APMG Process Communication Certification portal.
The assessment process is divided into two stages, an online recorded interaction assessment and an oral assessment. You will be required to successfully pass both elements of the assessment process in order to gain certification.
The Full Application fee will be payable by your training organization. Costs will be incurred if you are required to re-take the Oral Assessment. The cost of any re-takes will be payable by the candidate:
Fees
- Certification: €575
- Online Assessment Re-Sit: No Charge
- Oral Assessment Re-Take: €75*
*fee applicable for 2nd re-take and any subsequent re-takes
The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.
Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.
The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.
During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.
Currently the certification is available in French only.
Further translations will be considered subject to market demand.