FAQs per product
FitSM® Certification
Gli esami FitSM sono basati sugli standard FitSM. Gli standard sono disponibili per il download gratuito dal sito web FitSM.
Tutte le parti dello standard FitSM e il materiale correlato pubblicato dal gruppo di lavoro FitSM sono rilasciati sotto licenza Creative Commons International.
有一个为期一天的Foundation课程，提供基本的IT服务管理知识并介绍FitSM模型。
通过Foundation考试后，考生可以选择参加两门高级课程中的一门：服务规划与交付(SPD)或服务运营与控制(SOC)。两门课程均为期2天。
通过两门高级考试的考生可以完成为期2天的专家课程，该课程涵盖在领导角色中实施和改进IT服务管理的实践方面。
Do FitSM Standard, FitSM-0 & FitSM-1 foram atualizados para a versão 3. Outras partes estão atualmente em processo de atualização, materiais e exames também serão atualizados para se alinhar com essas mudanças.
Atualmente o exame e materiais FitSM Foundation estão disponíveis como v3.
A APMG foi designada como Instituto de Exames pela ITEMO, proprietária do FitSM, para credenciar organizações de treinamento e seus instrutores para ministrar as certificações FitSM.
Hay un curso de Foundation de un día que proporciona conocimientos básicos de gestión de servicios de TI e introduce el modelo FitSM.
Después de aprobar el examen de Foundation, los candidatos pueden tomar uno de los dos cursos de nivel Avanzado: Planificación y Entrega de Servicios (SPD) o Operación y Control de Servicios (SOC). Ambos cursos se imparten durante 2 días.
Los candidatos que aprueben ambos exámenes de nivel Avanzado pueden completar el curso de Experto de 2 días, que cubre aspectos prácticos de implementar y mejorar la gestión de servicios de TI en un rol de liderazgo.
Of the FitSM Standard, FitSM-0 & FitSM-1 have been updated to version 3. Other parts are currently in the process of being updated, materials and exams will also be updated to align with these.
Currently the FitSM Foundation exam and materials are available as v3.
APMG has been appointed as an Examination Institute by ITEMO, the owners of FitSM, to accredit training organisations and their trainers to deliver the FitSM certifications.
De FitSM examens zijn gebaseerd op de FitSM standaarden. De standaarden zijn gratis te downloaden van de FitSM website.
Alle onderdelen van de FitSM standaard en gerelateerd materiaal gepubliceerd door de FitSM werkgroep zijn gelicenseerd onder een Creative Commons International License.
For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person.
We suggest you download the FitSM standards and the training materials, and have a look through for yourself before deciding how long you need to spend learning.
FitSM training material can be downloaded for free from the FitSM website.
For those studying with an accredited training organization, the FitSM Foundation courses are generally delivered over one day. Please check with your training provider before booking the course.
Five Case Solution (5CS)
Ja. Die Plattform umfasst angepasste G20-Grundsätze und kann individuell angepasst werden, um länderspezifische regulatorische Anforderungen zu berücksichtigen, wodurch sie nicht nur für britische Organisationen geeignet ist, sondern auch für internationale Regierungen und Institutionen.