Informazioni ITSM Manager
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Useful links
Link utili
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Whatever Happened to End-to-End Service Management
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To What Extent Have You Digitized Your Organization's Environment?
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What is FitSM's Recipe for Long-Term Organization Success?
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Have you Paid Attention to Your ITSM Process Interfaces?
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A Service Management Framework with an Answer to Every Possible Scenario?
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Too Busy to Perform Your Annual ITSM Self-Assessment?
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It's Too Good To Be True - FitSM's Maturity Assessment is Free
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FitSM's Service Level Management Process - A Crucial Priority for Any Service P…
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Service Portfolio Management - The most strategic process of FitSM
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Learn How to Think Ahead with FitSM's Service Portfolio Management Process!
Documentation
Documentation
pdf - 253.17 KB - 19 November 2025
pdf - 231.57 KB - 19 November 2025
pdf - 257.86 KB - 19 November 2025
Certificazioni
FitSM® Certification
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Foundation
Inglese
Stati Uniti
FitSM Expert Bridge
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Expert and Auditor
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Planning and Delivery (SPD)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
FitSM Advanced Service Operation and Control (SOC)
Inglese
Antigua e Barbuda, Bahamas, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Giamaica, Messico, Nicaragua, Panama, Saint Kitts e Nevis, Santa Lucia, Saint Vincent e Grenadine, Trinidad and Tobago, Stati Uniti
Testimonials
"Ho lavorato con ITIL per anni, ma FitSM attraverso ITSM Manager è stata una boccata d'aria fresca. Il corso era chiaro, pratico e immediatamente utile. Avrei voluto farlo prima."
"Quello che ha fatto la differenza non è stato solo la formazione, ma il coaching personalizzato. L'istruttore mi ha aiutato ad applicare FitSM nel mio ruolo specifico — e mi ha dato la fiducia per guidare il cambiamento."
"ITSM Manager non si limita a insegnare un framework; ti aiuta a costruirne uno che funzioni per te. L'esperienza e la guida che forniscono sono impareggiabili — e ne ho provati molti altri."
