FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
The Process Communication Model® (PCM)
The Full Application fee will be payable by your training organization. Costs will be incurred if you are required to re-take the Oral Assessment. The cost of any re-takes will be payable by the candidate:
Fees
- Certification: €575
- Online Assessment Re-Sit: No Charge
- Oral Assessment Re-Take: €75*
*fee applicable for 2nd re-take and any subsequent re-takes
The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.
Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.
The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.
During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.
Currently the certification is available in French only.
Further translations will be considered subject to market demand.
The certification is not valid for a defined period of time and will not expire.
Find a training course on the Kahler Communication France (KCF) website. Once you have completed your Process Communication training and have requested to seek certification you will be asked by your training provider to provide your name and email address. Your details will then be passed to KCF.
KCF will register your details in the APMG Process Communication Certification portal.
The Professional Services (PS) Professional®
La certificación Rainmaker está respaldada por los siguientes 4 textos:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (específico solo para la certificación de nivel profesional)
La certificación Athlete está respaldada por los siguientes 3 textos:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
La certificación Executive está respaldada por los siguientes 3 textos:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
La certificación Catalyst está respaldada por los siguientes 3 textos:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
La certificación Authority está respaldada por los siguientes 3 textos:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Todos los títulos están disponibles para comprar en APMG Business Books.
Dla osób uczących się samodzielnie prawie niemożliwe jest to określenie. Ponieważ wszyscy kandydaci mają różne doświadczenie i różną ilość czasu dostępnego na naukę, różni się to od osoby do osoby. Sugerujemy zakup podręczników i samodzielne przejrzenie ich przed podjęciem decyzji o tym, ile czasu potrzebujesz na naukę. Jeśli chciałbyś otrzymać kopię sylabusa, skontaktuj się z Biurem Obsługi Klienta APMG International pod numerem +44 (0)1494 452450 lub przez e-mail.
Dla tych, którzy uczą się w akredytowanej organizacji szkoleniowej, każdy kurs podstawowy jest zazwyczaj realizowany przez 3 dni. Warto sprawdzić u dostawców szkoleń, ponieważ wielu z nich oferuje dostosowane i mieszane rozwiązania edukacyjne, a także mogą występować zadania przed kursem i/lub praca domowa.
Für Personen, die im Selbststudium lernen, ist das nahezu unmöglich zu sagen. Da alle Kandidaten unterschiedliche Erfahrungen und verschiedene Zeitmengen für das Studium zur Verfügung haben, variiert es von Person zu Person. Wir empfehlen Ihnen, die Handbücher zu kaufen und selbst einen Blick hineinzuwerfen, bevor Sie entscheiden, wie viel Zeit Sie zum Lernen benötigen. Falls Sie eine Kopie des Lehrplans wünschen, kontaktieren Sie bitte den APMG International Service Desk unter +44 (0)1494 452450 oder per E-Mail.
Für diejenigen, die bei einer akkreditierten Schulungsorganisation studieren, wird jeder Grundkurs im Allgemeinen über 3 Tage durchgeführt. Es lohnt sich durchaus, bei den Schulungsanbietern nachzufragen, da viele maßgeschneiderte und gemischte Lernlösungen anbieten, und es kann auch Vorbereitungsarbeiten und/oder Hausaufgaben geben.
La certificazione Rainmaker è supportata dai seguenti 4 testi:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (specifico solo per la certificazione a livello di professionista)
La certificazione Athlete è supportata dai seguenti 3 testi:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
La certificazione Executive è supportata dai seguenti 3 testi:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
La certificazione Catalyst è supportata dai seguenti 3 testi:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
La certificazione Authority è supportata dai seguenti 3 testi:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Tutti i titoli sono disponibili per l'acquisto presso APMG Business Books.