FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
Certificación Unified Service Management (USM)
USM是一种通用的服务管理方法论,为服务组织提供标准化的管理系统来管理其人员、流程、技术和服务,基于明确的服务管理架构。了解更多信息请访问USM网站。
Para indivíduos que estudam por conta própria é quase impossível dizer. Como todos os candidatos têm experiências diferentes e quantidades de tempo disponível para estudo, isso varia de pessoa para pessoa. Sugerimos que você compre o manual e dê uma olhada por si mesmo antes de decidir quanto tempo precisa dedicar ao aprendizado.
Para aqueles que estudam com uma organização de treinamento credenciada, os cursos USM Foundation têm duração de dois dias.
Egzamin USM Foundation jest dostępny w języku angielskim i holenderskim.
No, el examen de USM Foundation es a libro cerrado.
Certificaciones de Gestión de Activos de TI (IAITAM)
As part of the course package, your ATO will provide you with a manual and course workbook. These materials should be included in the course fee.
L'International Association of Information Technology Asset Managers, Inc. (IAITAM®) est l'association professionnelle pour les individus et organisations impliqués dans tout aspect de la Gestion des Actifs IT (ITAM), la Gestion des Actifs Logiciels (SAM), la Gestion des Actifs Matériels, et les processus de cycle de vie supportant la Gestion des Actifs IT dans des organisations de toute taille et industrie à travers le monde.
Il y a huit cours différents avec des examens de certification disponibles :-
- ITAM Foundation
- CHAMP: Certified Hardware Asset Management Professional
- CITAD: Certification in IT Asset Disposition
- CITAM: Certified IT Asset Manager
- CMAM: Certified IT Asset Manager
- CSAM: Certified Software Asset Manager
- CAMSE: Certified Asset Management Security Expert
- CAIAM: Certified Artificial Intelligence Asset Manager
Candidates can use a designation after their name (e.g. John Smith CSAM).
The examinations are available in Canadian French, English, Japanese, Polish and Spanish (Castilian).
La International Association of Information Technology Asset Managers, Inc. (IAITAM®) è l'associazione professionale per individui e organizzazioni coinvolti in qualsiasi aspetto della Gestione degli Asset IT (ITAM), Gestione degli Asset Software (SAM), Gestione degli Asset Hardware e i processi del ciclo di vita che supportano la Gestione degli Asset IT in organizzazioni di ogni dimensione e settore in tutto il mondo.
Sono disponibili otto diversi corsi con esami di certificazione:-
- ITAM Foundation
- CHAMP: Certified Hardware Asset Management Professional
- CITAD: Certification in IT Asset Disposition
- CITAM: Certified IT Asset Manager
- CMAM: Certified IT Asset Manager
- CSAM: Certified Software Asset Manager
- CAMSE: Certified Asset Management Security Expert
- CAIAM: Certified Artificial Intelligence Asset Manager
The courses for Foundations, CAMP, CAMSE, CSAM, CHAMP, CITAD and CMAM are two days in duration. The CAIAM course is approximately 8 hours. The CITAM course is 4 days. Attendance at an accredited training course should be sufficient time to learn the material, however please check with your course provider as to whether any additional study is required before or during the course.