FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
The Process Communication Model® (PCM)
Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.
The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.
During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.
Currently the certification is available in French only.
Further translations will be considered subject to market demand.
The certification is not valid for a defined period of time and will not expire.
Find a training course on the Kahler Communication France (KCF) website. Once you have completed your Process Communication training and have requested to seek certification you will be asked by your training provider to provide your name and email address. Your details will then be passed to KCF.
KCF will register your details in the APMG Process Communication Certification portal.
The assessment process is divided into two stages, an online recorded interaction assessment and an oral assessment. You will be required to successfully pass both elements of the assessment process in order to gain certification.
The Professional Services (PS) Professional®
Für Personen, die im Selbststudium lernen, ist das nahezu unmöglich zu sagen. Da alle Kandidaten unterschiedliche Erfahrungen und verschiedene Zeitmengen für das Studium zur Verfügung haben, variiert es von Person zu Person. Wir empfehlen Ihnen, die Handbücher zu kaufen und selbst einen Blick hineinzuwerfen, bevor Sie entscheiden, wie viel Zeit Sie zum Lernen benötigen. Falls Sie eine Kopie des Lehrplans wünschen, kontaktieren Sie bitte den APMG International Service Desk unter +44 (0)1494 452450 oder per E-Mail.
Für diejenigen, die bei einer akkreditierten Schulungsorganisation studieren, wird jeder Grundkurs im Allgemeinen über 3 Tage durchgeführt. Es lohnt sich durchaus, bei den Schulungsanbietern nachzufragen, da viele maßgeschneiderte und gemischte Lernlösungen anbieten, und es kann auch Vorbereitungsarbeiten und/oder Hausaufgaben geben.
La certificazione Rainmaker è supportata dai seguenti 4 testi:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (specifico solo per la certificazione a livello di professionista)
La certificazione Athlete è supportata dai seguenti 3 testi:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
La certificazione Executive è supportata dai seguenti 3 testi:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
La certificazione Catalyst è supportata dai seguenti 3 testi:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
La certificazione Authority è supportata dai seguenti 3 testi:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Tutti i titoli sono disponibili per l'acquisto presso APMG Business Books.
Para indivíduos que estudam por conta própria, é quase impossível dizer. Como todos os candidatos têm experiências diferentes e quantidades de tempo disponíveis para estudo variadas, isso varia de pessoa para pessoa. Sugerimos que você compre os manuais e dê uma olhada por si mesmo antes de decidir quanto tempo precisa dedicar ao aprendizado. Se você gostaria de uma cópia do programa de estudos, entre em contato com a Mesa de Atendimento da APMG International pelo telefone +44 (0)1494 452450 ou via email.
Para aqueles que estudam com uma organização de treinamento credenciada, cada curso de fundamentos é geralmente ministrado ao longo de 3 dias. Vale muito a pena investigar com os provedores de treinamento, pois muitos oferecem soluções de aprendizagem personalizadas e híbridas, e também pode haver trabalhos pré-curso e/ou para casa.
For individuals self-studying it is almost impossible to say. As all candidates have different experience and amount of time available for study, it varies from person to person. We suggest you buy the manuals and have a look through for yourself before deciding how long you need to spend learning. If you would like a copy of the syllabus, please contact the APMG International Service Desk on +44 (0)1494 452450 or via email.
For those studying with an accredited training organization, each foundation course is generally delivered over 3 days. It is well worth investigating with the training providers, as many will offer tailored and blended learning solutions, and there may also be pre-course and/or home work.
De Rainmaker certificering wordt ondersteund door de volgende 4 teksten:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (specifiek alleen voor de praktijkniveau certificering)
De Athlete certificering wordt ondersteund door de volgende 3 teksten:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
De Executive certificering wordt ondersteund door de volgende 3 teksten:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
De Catalyst certificering wordt ondersteund door de volgende 3 teksten:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
De Authority certificering wordt ondersteund door de volgende 3 teksten:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
Alle titels zijn verkrijgbaar bij APMG Business Books.