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FAQs

We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
 

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FAQs per product

Specific questions per product

Technology Business Management (TBM) Certification

TBM证书没有规定的有效期,不会过期。

Schulungen für TBM können über Learning Tree International auf deren Website gebucht werden

TBM é um curso de treinamento de 3 dias.

El costo de volver a presentar el examen está disponible bajo solicitud a Learning Tree International.

Los certificados TBM no son válidos por un período de tiempo definido y no caducarán.

TBM is a 3 day training course.

Treinamento para TBM está disponível para reserva através da Learning Tree International via seu site

Nee, het tentamen is gesloten boek.

The Process Communication Model® (PCM)

The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.

Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.

The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.

During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.