FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
IT Asset Management (IAITAM) Certifications
As part of the course package, your ATO will provide you with a manual and course workbook. These materials should be included in the course fee.
Lean Green Belt Certification
Lean Green Belt la formation vous dote des compétences nécessaires pour stimuler l'efficacité et l'amélioration continue en identifiant et en éliminant le gaspillage. Vous acquerrez des compétences pratiques dans des outils comme 5S, Kaizen, et la cartographie de la chaîne de valeur pour rationaliser efficacement les processus.
Lean Six Sigma Green Belt la formation va plus loin en intégrant l'efficacité Lean avec l'analyse rigoureuse de qualité de Six Sigma. Vous apprendrez des outils statistiques avancés et le cadre DMAIC pour résoudre des problèmes complexes et conduire une amélioration mesurable.
The Lean Green Belt theory exam is available in English and Dutch.
Lean Green Belt Practical Assessments can be submitted in either English or Dutch – the templates are available to download in both languages.
Die Prinzipien von Lean werden verwendet, um Prozesse und Leistung mit dem Fokus auf Geschwindigkeit, Effizienz und der Beseitigung von Verschwendung zu optimieren. Die Lean Green Belt-Zertifizierung wurde in Partnerschaft mit der Lean Six Sigma Academy (LSSA) entwickelt und basiert auf dem 'Continuous Improvement Maturity Model' (CIMM), einem Rahmenwerk, das einen evolutionären, stufenweisen Ansatz für Prozessverbesserungen von einem frühen Stadium an leitet.
Der Zweck der Green Belt-Qualifikation ist es zu bestätigen, dass ein Kandidat über ausreichende Kenntnisse, Verständnis und Anwendung der Lean-Prozessverbesserungsmethodik, -praxis und analytischen Werkzeuge verfügt, um effektiv als Teamleiter von Lean-Prozessverbesserungsprojekten oder als Mitglied eines Black Belt-Prozessverbesserungsprojekts innerhalb einer Lean-unterstützenden Umgebung arbeiten zu können.
Kandidaten können eine Zertifizierung auf der Theorie- und/oder der praktischen Ebene erlangen. Die Theorieebene umfasst die Durchführung einer Multiple-Choice-Prüfung und ist eine Voraussetzung für die praktische Ebene. Die praktische Ebene beinhaltet die Einreichung eines praktischen Lean-Projekts zur Bewertung.
Erfahren Sie mehr auf der ISSA-Website.
Please see below for the structure of the Lean Green Belt certification:
Theory exam:
- 40 multiple choice questions.
- 25 marks (63%) or more required to pass.
- 120 minutes duration.
- Open-book (a maximum of any two books is permitted during the exam + statistical tables booklet (14 page PDF). Exercise books are NOT permitted during the exam.).
- Calculators and minitab are permitted.
Practical assessment:
- One successful project at CIMM level-III (or higher) must be submitted.
- The project has a financial impact of at least € 20,000 on an annual basis or another CTQ (like Lead Time) has been substantially improved.
- The project must follow the PDCA, DMAIC or DMADV roadmap.
- Projects should be signed off by the Champion. They hereby declare that the project has been carried out professionally and that objectives have been achieved and are sustainable.
- The language of the submitted project must be in English or Dutch.
- Practical assessments must be submitted no later than three years after passing the Lean Green Belt theoretical examination.
The project will be assessed by Master Black Belts assigned by the LSSA.
The result of the practical assessment will be either Pass or Fail. No score will be given.
In the event of a ‘Fail’ result, brief guidance will be given on those criteria that are deemed ‘Missing’ or ‘Incorrect’. Subsequently, a single retake resubmission is permitted.
L'esame è supportato da uno dei seguenti libri:
- Climbing the Mountain - Mindset, skill set and toolset for Lean Six Sigma Green Belt – (solo i primi 6 capitoli)
- La formazione è supportata dal libro di esercizi Lean Six Sigma Green & Black Belt:
I candidati possono studiare per l'esame Lean Green Belt utilizzando le edizioni 2021 di questi libri o versioni precedenti.
L'examen théorique Lean Green Belt n'expire pas. Cependant, les candidats doivent soumettre une évaluation pratique dans les 3 ans suivant la réussite de l'examen théorique afin qu'ils puissent obtenir le certificat Lean Green Belt « complet ».
Lean Green Belt理论考试提供英语和荷兰语版本。
Lean Green Belt实践评估可以用英语或荷兰语提交——模板提供两种语言版本下载。
Os princípios do lean são usados para otimizar processos e desempenho com foco na velocidade, eficiência e eliminação de desperdícios. A certificação Lean Green Belt foi desenvolvida em parceria com a Lean Six Sigma Academy (LSSA) e é baseada no 'Modelo de Maturidade de Melhoria Contínua' (CIMM), uma estrutura que orienta uma abordagem evolutiva em etapas para melhoria de processos desde o estágio inicial.
O objetivo da qualificação Lean Green Belt é confirmar que um candidato possui conhecimento, compreensão e aplicação suficientes da metodologia de melhoria de processos Lean, práticas e ferramentas analíticas para conseguir trabalhar eficazmente como líder de equipe de projetos de melhoria de processos Lean ou como membro de um projeto de melhoria de processos Black Belt, dentro de um ambiente que apoie o Lean.
Os candidatos podem obter certificação no nível Teórico e/ou Prático. O nível Teórico envolve fazer um exame em formato de múltipla escolha e é um pré-requisito para o nível Prático. O nível Prático envolve submeter um projeto Lean prático para avaliação.
Saiba mais no site da ISSA.
请参见下面的Lean Green Belt认证结构:
理论考试:
- 40道选择题。
- 需要25分(63%)或以上才能通过。
- 考试时间120分钟。
- 开卷考试(考试期间最多允许携带任意两本书籍+统计表册子(14页PDF)。考试期间不允许使用练习本)。
- 允许使用计算器和minitab。
实践评估:
- 必须提交一个CIMM III级(或更高级别)的成功项目。
- 该项目年度财务影响至少为€20,000,或者另一个CTQ(如交付周期)得到了显著改善。
- 项目必须遵循PDCA、DMAIC或DMADV路线图。
- 项目应由Champion签字确认。他们在此声明项目已经专业地开展,目标已经实现且具有可持续性。
- 提交项目的语言必须是英语或荷兰语。
- 实践评估必须在通过Lean Green Belt理论考试后三年内提交。
项目将由LSSA指派的Master Black Belt进行评估。
实践评估的结果将是通过或不通过。不会给出分数。
如果结果为"不通过",将对被认为"缺失"或"不正确"的标准给出简要指导。随后,允许进行一次重新提交的补考机会。