The Process Communication Model® Overview

PCM is a communication and management methodology which enables you to understand, motivate, and communicate effectively with others.

Benefit from a whole range of practical tools specifically designed for successful everyday management of communication.

PCM helps individuals form and maintain successful personal and professional relationships, and provides a complete tool kit to help individuals understand what is required to communicate effectively.

Certify your ability to:

Observe and understand your own behaviour.
Understand the behaviour of others and know how to communicate with them effectively.
Analyse conflict and miscommunication and know how to find resolution and a return to effective communication.

APMG has worked with Kahler Communication France (KCF) to develop a certification scheme so that individuals, who have received PCM training, are able to demonstrate their knowledge and understanding of the methodology.

Find a training course on the Kahler Communication France (KCF) website.

Two professionals seated on a bench in a modern open office, discussing information on a tablet while others walk by.

Who is Process Communication Model® (PCM) Certification for?

PCM Certification is designed for professionals across all sectors who want to improve their communication and management skills, including:

Managers and leaders aiming to better motivate and communicate with their teams.
Professionals seeking to strengthen personal and professional relationships.
Consultants and trainers working in organizational development and communication coaching.

Benefits of The Process Communication Model®

For Individuals

Gain a deeper understanding of your own behaviour and communication style.
Acquire tools to recognize and adapt to the behaviours of others.
Develop skills to manage and resolve conflict effectively.
Earn an internationally recognized certification co-developed by APMG and Kahler Communication France.

For Organizations

Equip teams with practical communication and conflict resolution tools.
Enhance organizational culture through improved understanding and motivation.
Support leaders and managers in driving effective communication and collaboration.
Adopt a proven methodology to strengthen both internal and external relationships.