The Process Communication Model® (PCM)

If you are sitting the examination through an Accredited Training Organization, the cost of the exam is generally included in the course fee. Please ensure you confirm with your training provider that the exam is included in these costs. 

If you have selected a self-study option, please note that APMG-International uses a global pricing model for all exams. The examination fees for candidates attending a public exam centre are determined by the location where the exams are administered.

To find out the costs in your region, please refer to our examination portal or contact the APMG-International Service Desk (servicedesk@apmg-international.com).

Most, if not all, of our certifications come with at least one Sample Exam to help participants prepare for their exam. Access to the Sample Exams can be located on our website.

Some certifications do not require training in order to take the exam however, for most certifications, training is advised. 

For some certifications individuals also have the option to self-study in preparation for the exam and, when they are ready, can even take the exam from the comfort of their home or office.

You can find details of our self-study exams, available to purchase, via our public exams portal.

Unfortunately, no. Only Accredited Training Organizations and their registered partners are authorized to use these logos. If you do not fall under these categories and would like to request permission to use the logo, please contact the APMG-International Service Desk (servicedesk@apmg-international.com).

However, successful candidates are able to share and display their digital badge publicly.

Please contact us via email addressed to customerservice@apmgroup.co.uk. Please review our policies before submitting your written feedback.

PMI Professional Development Units (PDUs) are either: Education or Giving Back to the Profession. You can earn PMI Education PDUs by attending non-PMI provider courses if they align with the PMI Talent Triangle® skill areas. Visit the PMI website for details on PDUs, how to record them and required documentation.

• Most training providers include the exams with their courses. 
• Self-study candidates can book and take the exam online from anywhere, with a proctor monitoring via webcam, microphone and desktop. 
• After booking, you'll receive a registration email to schedule your session through the Candidate Portal, with exams available 24/7.
• APMG also offers limited public exam sessions at designated regional offices.

• The structure of the examinations depends on the level of certification.
• Generally, entry-level examinations (Foundation Certifications) have a range of 40 minutes to 60 minutes to complete a multiple-choice exam, which may include 40 to 60 questions.
• Practitioner examinations can range from 90 minutes to 120 minutes with an average of 80 complex multiple-choice questions.
• The required score to pass an examination varies from one certification to another. You can find more information listed on the product page under exam details, to learn more about a particular examination.

If you booked your exam directly with us, you will have 12 months to sit your exam which cannot be extended. If your exam was booked by a Training Organization, then you will need to reach out to them directly to request an extension to your expiry date.

Full details of our Equality Policy can be found on our website.