About Facilitation Certification
Overview
Facilitation Foundation and Practitioner
Benefits of Facilitation Certification
For Individuals
- Become an effective facilitator capable of navigating complex situations.
- Unlock practical tools and techniques to better facilitate group sessions, guide problem-solving and decision-making processes, and convert uncertainty into creative outcomes.
- Manage diverse viewpoints through open communication tactics that improve collaboration and engagement.
- Lead meetings and workshops with the necessary confidence to achieve progress and align stakeholders on common goals.
For Organizations
- Provides organizations with the mechanisms to address complex challenges while ensuring team alignment on shared goals.
- Helps teams deliver more robust solutions that are timely and focused on strategic objectives.
- Teaches different ways to engage professionals at all levels within an organization to better promote collaboration and change implementation.
Documentation
Documentation
Study materials
Study materials
Success in 1 2 3
Over 2.6 million people in 192 countries have an APMG certification. Our certifications are used by 80% of the FTSE 100 and a third of the Fortune 500 and S&P 500, and are proven to deliver better outcomes.
Select your certification
APMG certifications can advance your career, build your confidence and help you transition into a new field. Browse our careers section for inspiration or visit our certification pages for details of what you’ll learn and how you will benefit from certification.
Choose your learning style
APMG is not a training provider. Please contact accredited training organization's listed on our website for prices and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
Facilitation Certification levels
Ready to start your learning journey?
Choose a Training Organization
APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.
Buy a training course and exam through one of our Training Organizations below.
Self-study
Buy your book and exam from APMG
Training organizations for Facilitation Certification
SFIA
This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.
knowledge
Foundation
Generic attribute Knowledge up to level 3
Same as above plus Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
knowledge
Practitioner
Generic attribute Knowledge up to level 4, Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
Same as above plus Organisational Facilitation level 5
knowledge
Foundation
Generic attribute Knowledge up to level 3
Same as above plus Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
knowledge
Practitioner
Generic attribute Knowledge up to level 4, Generic attribute Business Skills up to level 4, Organisational Facilitation level 4
Same as above plus Organisational Facilitation level 5
Related products
FAQs
Please contact us via email addressed to customerservice@apmgroup.co.uk. Please review our policies before submitting your written feedback.
PMI Professional Development Units (PDUs) are either: Education or Giving Back to the Profession. You can earn PMI Education PDUs by attending non-PMI provider courses if they align with the PMI Talent Triangle® skill areas. Visit the PMI website for details on PDUs, how to record them and required documentation.
- Most training providers include the exams with their courses.
- Self-study candidates can book and take the exam online from anywhere, with a proctor monitoring via webcam, microphone and desktop.
- After booking, you'll receive a registration email to schedule your session through the Candidate Portal, with exams available 24/7.
- APMG also offers limited public exam sessions at designated regional offices.
- The structure of the examinations depends on the level of certification.
- Generally, entry-level examinations (Foundation Certifications) have a range of 40 minutes to 60 minutes to complete a multiple-choice exam, which may include 40 to 60 questions.
- Practitioner examinations can range from 90 minutes to 120 minutes with an average of 80 complex multiple-choice questions.
- The required score to pass an examination varies from one certification to another. You can find more information listed on the product page under exam details, to learn more about a particular examination.
If you booked your exam directly with us, you will have 12 months to sit your exam which cannot be extended. If your exam was booked by a Training Organization, then you will need to reach out to them directly to request an extension to your expiry date.
Full details of our Equality Policy can be found on our website.
Any request for additional time will need to be provided in writing to customerservice@apmgroup.co.uk. We will need to see evidence of your diagnosed condition in the form of a medical report, signed by a medical practitioner.
If this is not available, or your condition was diagnosed a long time ago, then any statement from an employer, line manager or Occupation Health advisor will be sufficient.
If no recommendations regarding the length of time to be added to the exam is evident in the documents supplied, then we apply 25% additional time to the exam.
Please contact our 24/7 Technical Team on +44 (0)1494 452450 and select Option 3 for Technical Assistance or email them at help@apmg-international.com. They are also available via a live chat.
If this is a password creation issue, please note that '?', '@', '#', and 'é' are not allowed for creating a portal password.
You can either contact your Training Organization to purchase a new exam, or you can purchase a new exam directly from our public exams website. For more information, see our more detailed article on resitting an exam.
Using a company device in which you do not have administrative rights and access to download additional software tends to cause issues when sitting your exam via ProctorU, as outlined in the Candidate Guidance Agreement.
If you wish to sit your exam via ProctorU again, you will need to pay a reschedule fee of £32 (which you can do in the Candidate Portal) before you can select a new date and time.
Alternatively, you can reschedule your exam via our AIPP service, where you can take your exam over Zoom without downloading any additional software. Please note there are fewer exam slots available through AIPP.
Full details of our Proctoring options can be found on our Proctoring Page.