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About CLCA Training and Certification

Overview

CLCA Training and Certification

Image
Two businesswomen standing together and smiling while looking at a tablet, with colleagues working in the background.

Benefits of CLCA Training and Certification

For Individuals

  • Effectively provide personal support for colleagues going through organizational change.
  • Support idea-generating activities such as the use of simple process-mapping techniques.
  • Help develop local change plans which identify what will specifically change in their work area and how best to introduce those changes.
  • Mitigate resistance to organizational change.
  • Engage colleagues using simple facilitated sessions to promote effective change implementation in the given work area.
  • Develop personal and interpersonal skills to support role as a local change agent.

For Organizations

  • Strengthens change leadership across the organization by equipping professionals with the right tools and frameworks to guide smooth organizational transitions.
  • Helps organizations establish a collaborative culture by providing methods for giving and receiving constructive feedback.
  • Enhances facilitation skills with preparation training that ensures meetings are well-structured, risk-aware, and productive—which saves time and improves outcomes.
  • Helps leaders assess and address change-readiness gaps to ensure initiatives are launched when teams are best-equipped to succeed.

    Documentation

    Document thumbnail
    pdf - 620.71 KB - 17 June 2025
    Document thumbnail
    pdf - 557.71 KB - 17 June 2025
    Document thumbnail
    pdf - 1.48 MB - 17 June 2025
    Document thumbnail
    pdf - 1.61 MB - 17 June 2025

    Study materials

    Certified Local Change Agent (CLCA)  study material cover
    The Effective Change Manager's Handbook
    Book (English)
    By
    Richard Smith, David King, Ranjit Sidhu and Dan Skelsey
    Certified Local Change Agent (CLCA)  study material cover
    The Effective Change Manager's Handbook - eBook
    eBook (English)
    By
    Richard Smith, David King, Ranjit Sidhu and Dan Skelsey

    CLCA Training and Certification levels

    Local Change Agent Certification  badge

    Local Change Agent Certification

    Be recognized as an invaluable source of support during organizational change or transformation.

    Ready to start your learning journey?

    Choose a Training Organization

    APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.

    Buy a training course and exam through one of our Training Organizations below.

    Self-study

    Buy your book and exam from APMG

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    Training organizations for CLCA Training and Certification

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    Project Plus
    • Based in Wellington, New Zealand
    • Provides training for Individuals, Teams, Organizations
    Chatham-Kent Health Alliance
    • Based in Canada
    • Provides training for Individuals, Teams, Organizations
    • Current Training options
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    for Certified Local Change Agent (CLCA) Training and Certification

    Training options

    FAQs

    Some certifications do not require training in order to take the exam however, for most certifications, training is advised. 

    For some certifications individuals also have the option to self-study in preparation for the exam and, when they are ready, can even take the exam from the comfort of their home or office.

    You can find details of our self-study exams, available to purchase, via our public exams portal.

    Unfortunately, no. Only Accredited Training Organizations and their registered partners are authorized to use these logos. If you do not fall under these categories and would like to request permission to use the logo, please contact the APMG-International Service Desk (servicedesk@apmg-international.com).

    However, successful candidates are able to share and display their digital badge publicly.

    Please contact us via email addressed to customerservice@apmgroup.co.uk. Please review our policies before submitting your written feedback.

    PMI Professional Development Units (PDUs) are either: Education or Giving Back to the Profession. You can earn PMI Education PDUs by attending non-PMI provider courses if they align with the PMI Talent Triangle® skill areas. Visit the PMI website for details on PDUs, how to record them and required documentation.

    • Most training providers include the exams with their courses. 
    • Self-study candidates can book and take the exam online from anywhere, with a proctor monitoring via webcam, microphone and desktop. 
    • After booking, you'll receive a registration email to schedule your session through the Candidate Portal, with exams available 24/7.
    • APMG also offers limited public exam sessions at designated regional offices.

    • The structure of the examinations depends on the level of certification.
    • Generally, entry-level examinations (Foundation Certifications) have a range of 40 minutes to 60 minutes to complete a multiple-choice exam, which may include 40 to 60 questions.
    • Practitioner examinations can range from 90 minutes to 120 minutes with an average of 80 complex multiple-choice questions.
    • The required score to pass an examination varies from one certification to another. You can find more information listed on the product page under exam details, to learn more about a particular examination.

    If you booked your exam directly with us, you will have 12 months to sit your exam which cannot be extended. If your exam was booked by a Training Organization, then you will need to reach out to them directly to request an extension to your expiry date.

    Full details of our Equality Policy can be found on our website.

    Any request for additional time will need to be provided in writing to customerservice@apmgroup.co.uk. We will need to see evidence of your diagnosed condition in the form of a medical report, signed by a medical practitioner.  

    If this is not available, or your condition was diagnosed a long time ago, then any statement from an employer, line manager or Occupation Health advisor will be sufficient.  

    If no recommendations regarding the length of time to be added to the exam is evident in the documents supplied, then we apply 25% additional time to the exam.

    Please contact our 24/7 Technical Team on +44 (0)1494 452450 and select Option 3 for Technical Assistance or email them at help@apmg-international.com. They are also available via a live chat.  

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    Get in touch

    If you have a query about this certification or want to know more about training send us a message via this contact form. We would love to hear from you!

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