About BRM Certification
Overview
Business Relationship Management Professional and Manager
Benefits of BRM Certification
For Individuals
- Access the framework and methods that enhance business partnering through tools like the BRM Capability Model or Relationship Maturity Model.
- Gain a comprehensive understanding of value and the impact relationships have in achieving successful outcomes.
- Increase cross-functional collaboration and navigate complex situations with ease.
- Master key BRM tools and frameworks to align efforts with business strategy, measure value, and build lasting partnerships across the organization.
- Learn how to gain trust, foster collaboration, and influence decisions—even if you don’t have formal authority.
- Redefine what value means and uncover a new process that begins with idea documentation to measure impact.
For Organizations
- Provides organizations with the foundation to build sustainable results.
- Helps teams deliver collaborative solutions that optimize products and services while focusing on strategic objectives.
- Teaches different ways to engage professionals at all levels within an organization to better promote collaboration and change implementation.
- Offers a different approach to improve processes and systems by emphasizing partner needs and focusing on impact.
- Allows teams to transform traditional project management practices by removing functional silos and expanding collaboration.
Useful links
Useful links
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BRM Institute Website
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Maintaining your CBRM CPDs
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Celebrating 10,000 certified BRMPs
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Top 5 benefits of effective Business Relationship Management
Success in 1 2 3
Over 2.6 million people in 192 countries have an APMG certification. Our certifications are used by 80% of the FTSE 100 and a third of the Fortune 500 and S&P 500, and are proven to deliver better outcomes.
Select your certification
APMG certifications can advance your career, build your confidence and help you transition into a new field. Browse our careers section for inspiration or visit our certification pages for details of what you’ll learn and how you will benefit from certification.
Choose your learning style
APMG is not a training provider. Please contact accredited training organization's listed on our website for prices and dates. Alternatively, you can self-study for an exam directly through APMG.
Pass the exam & receive a certificate
When you are ready to take your exam, book an online timeslot yourself with APMG, or your training organization may organize this for you. If you pass your exam APMG will issue you with a digital badge for you to share!
BRM Certification levels
Ready to start your learning journey?
Choose a Training Organization
APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.
Buy a training course and exam through one of our Training Organizations below.
Training organizations for BRM Certification
Testimonials
I found the course incredibly valuable. The instructor was knowledgeable and engaging, and the inclusion of real examples further enhanced my learning experience. Overall, I feel much more confident in my ability to build and maintain successful business relationships after completing this course. Highly recommend!
Videos & Case studies
Videos
What is Business Relationship Management?
A day in the life of a Business Relationship Manager - BRMP | Jade Okuyiga, CBRM, Allen & Overy
Case studies
IT Service Manager to Business Relationship Manager
Career Story: Business Relationship Manager
SFIA
This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.
knowledge
Business Relationship Management Professional (BRMP®)
Stakeholder Relationship Management level 4
Same as above plus Stakeholder Relationship Management level 5, Consultancy level 4
knowledge
Certified Business Relationship Manager (CBRM®)
Stakeholder Relationship Management up to level 5
Same as above plus Consultancy Level 4
knowledge
Business Relationship Management Professional (BRMP®)
Stakeholder Relationship Management level 4
Same as above plus Stakeholder Relationship Management level 5, Consultancy level 4
knowledge
Certified Business Relationship Manager (CBRM®)
Stakeholder Relationship Management up to level 5
Same as above plus Consultancy Level 4
Related products
FAQs
Please contact our 24/7 Technical Team on +44 (0)1494 452450 and select Option 3 for Technical Assistance or email them at help@apmg-international.com. They are also available via a live chat.
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You can either contact your Training Organization to purchase a new exam, or you can purchase a new exam directly from our public exams website. For more information, see our more detailed article on resitting an exam.
Using a company device in which you do not have administrative rights and access to download additional software tends to cause issues when sitting your exam via ProctorU, as outlined in the Candidate Guidance Agreement.
If you wish to sit your exam via ProctorU again, you will need to pay a reschedule fee of £32 (which you can do in the Candidate Portal) before you can select a new date and time.
Alternatively, you can reschedule your exam via our AIPP service, where you can take your exam over Zoom without downloading any additional software. Please note there are fewer exam slots available through AIPP.
Full details of our Proctoring options can be found on our Proctoring Page.
If you feel you had issues during your exam, you may submit an appeal to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.
To appeal your result, email a written request with supporting evidence to customerservice@apmgroup.co.uk. We will review your appeal and respond. See APMG’s policies for details on the full appeals process.
Your results will be processed 6 to 12 hours after your exam. You will receive an email confirming your achievement and inviting you to the Candidate Portal where you can see your official result. From there, you can create your account in Credly.com and access your digital badge and certificate.
Your training organization specified that they wish to view candidate results before releasing. If you would like your results sooner, you may contact your ATO directly and request your results that way. After they have released them, you will be able to create/view your Digital Badge and download your Digital Certificate in your Credly account in the Certificates section of your portal.
Since 2018, we are no longer registered for AXELOS qualifications and are unable to provide the certificates.
If you received your AXELOS qualification before this time, you can contact customer service and upon providing your candidate number, ask if a copy of your certificate still exists in our system.
Alternatively, you can reach out to IT PeopleCert directly with this request quoting your candidate number.
If you do not have your candidate number, we can provide it to you. Additionally, we are happy to provide a letter of verification for any exams sat with us.
When you pass an exam – you will instantly have the option to claim a digital badge as representation of your new certificate. Your badge can be embedded on an email signature, website, digital CV, or shared via LinkedIn.
Access the downloadable guide for more information on how to claim your digital badge.
You can always access all your records, electronic certificates and badges via the APMG Candidate Portal.
Once you have logged on to the Candidate Portal, click on the ‘Badges and Certificates’ option from the menu bar at the top of screen. From here you should click on the ‘Create Badge/Certificate’ button. This will take you to the Credly platform to create an account and download your badge and certificate.
Step-by-step guidance is available to download from the ‘Badges and Certificates’ area in your Candidate Portal.
Electronic certificates are environmentally friendly, but you can print the certificate yourself at home or work, if required.
If you have any problems you are welcome to contact our customer service team.