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About BiSL® Certification

Overview

Business Information Services Library (BiSL®) Training and Certifications

Image
Professional working at a desk with a laptop and notebook and reviewing notes in a notebook.

Benefits of BiSL® Certification

For Individuals

  • Access a common language and shared terminology that helps communicate with clarity and accuracy.
  • Learn how to integrate multiple best practices to improve current processes.
  • Gain a better understanding of information needs, data quality and user demands.
  • Broaden strategic thinking with a deeper understanding of IT Service Management.
  • Bridge the gap between business information management and the neighbouring domains of application development, application management and IT services management.

For Organizations

  • Helps organizations avoid unclear requirements and wasted resources.
  • Helps teams make data-driven decisions to accelerate product delivery and enhance overall performance.
  • Provides teams the essential knowledge and tools to navigate complex datasets confidently and drive continuous improvement.
  • Helps organizations establish vendor neutral guidance.
  • Improves governance of information systems by providing clear processes and roles for business information management.
  • BiSL defines structured roles in business information management e.g. demand manager and functional manager.

    Documentation

    Document thumbnail
    pdf - 1.91 MB - 17 June 2025
    Document thumbnail
    pdf - 373.82 KB - 17 June 2025
    Document thumbnail
    pdf - 64.52 KB - 17 June 2025

    Study materials

    BiSL – Een framework voor business informatiemanagement - 4de editie
    BiSL – Een framework voor business informatiemanagement - 4de editie
    Book, eBook (Dutch)
    By
    R. van der Pols & R. Donatz & F. van Outvorst
    De functioneel beheerder en BiSL - 2de herziene druk
    De functioneel beheerder en BiSL - 2de herziene druk
    Book, eBook (Dutch)
    By
    Jacinta Hall & Jasper Maas

    BiSL® Certification levels

    BiSL Foundation Digital Badge

    BiSL Foundation

    Gain the knowledge needed to work in a business information management role.

    Practitioner badge

    BiSL Practitioner

    Turn theoretical knowledge of the BiSL® framework into practical.

    Ready to start your learning journey?

    Choose a Training Organization

    APMG accredits Training Organizations (ATOs) to make sure they are delivering our products and certifications to high standards.

    Buy a training course and exam through one of our Training Organizations below.

    Self-study

    Buy your book and exam from APMG

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    Training options

    Advanced options

    Search for an organization

    Training organizations for BiSL® Certification

    Open filters
    Displaying 7 - 12 results of 16
    NCOI Opleidingsgroep
    • Based in Hilversum, Netherlands
    • Provides training for Individuals, Teams, Organizations
    Suerte Academy
    • Based in Oud Ade, Netherlands
    • Provides training for Individuals, Teams, Organizations
    The Lifecycle Company
    • Based in Apeldoorn, Netherlands
    • Provides training for Individuals, Teams, Organizations
    ISES Computrain
    • Based in Hilversum, Netherlands
    • Provides training for Individuals, Teams, Organizations
    The Lifecycle Company
    • Based in Apeldoorn, Netherlands
    • Provides training for Individuals, Teams, Organizations
    ICM Opleidingen & Trainingen
    • Based in Utrecht, Netherlands
    • Provides training for Individuals, Teams, Organizations
    • Current Training options
    • My details
    • Review and submit

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    for Business Information Services Library (BiSL®) Certification

    Training options

    SFIA

    The SFIA Framework is the global common reference for skills and competency for the digital world.

    This APMG certification has been informally mapped against the SFIA Framework to indicate the skills that are addressed and referenced by the certification. Although it is not yet possible to claim this digital badge, the indicative skills can be used to plan your professional development through assessing the skills you have and the skills you need for the role you want.

    SFIA badge knowledge
    BiSL Foundation

    BiSL Foundation

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 3

    SFIA elements this would be useful for (development)

    Same as above plus Methods and Tools level 3

    SFIA badge knowledge
    BiSL Practitioner

    BiSL Practitioner

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 3

    SFIA elements this would be useful for (development)

    Same as above plus Methods and Tools up to level 4, Information Management level 4


    SFIA badge knowledge
    BiSL Foundation

    BiSL Foundation

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 3

    SFIA elements this would be useful for (development)

    Same as above plus Methods and Tools level 3

    SFIA badge knowledge
    BiSL Practitioner

    BiSL Practitioner

    SFIA elements this certification confirms (endorsement)

    Generic attribute Knowledge up to level 3

    SFIA elements this would be useful for (development)

    Same as above plus Methods and Tools up to level 4, Information Management level 4

    FAQs

    Unfortunately, no. Only Accredited Training Organizations and their registered partners are authorized to use these logos. If you do not fall under these categories and would like to request permission to use the logo, please contact the APMG-International Service Desk (servicedesk@apmg-international.com).

    However, successful candidates are able to share and display their digital badge publicly.

    Please contact us via email addressed to customerservice@apmgroup.co.uk. Please review our policies before submitting your written feedback.

    PMI Professional Development Units (PDUs) are either: Education or Giving Back to the Profession. You can earn PMI Education PDUs by attending non-PMI provider courses if they align with the PMI Talent Triangle® skill areas. Visit the PMI website for details on PDUs, how to record them and required documentation.

    • Most training providers include the exams with their courses. 
    • Self-study candidates can book and take the exam online from anywhere, with a proctor monitoring via webcam, microphone and desktop. 
    • After booking, you'll receive a registration email to schedule your session through the Candidate Portal, with exams available 24/7.
    • APMG also offers limited public exam sessions at designated regional offices.

    • The structure of the examinations depends on the level of certification.
    • Generally, entry-level examinations (Foundation Certifications) have a range of 40 minutes to 60 minutes to complete a multiple-choice exam, which may include 40 to 60 questions.
    • Practitioner examinations can range from 90 minutes to 120 minutes with an average of 80 complex multiple-choice questions.
    • The required score to pass an examination varies from one certification to another. You can find more information listed on the product page under exam details, to learn more about a particular examination.

    If you booked your exam directly with us, you will have 12 months to sit your exam which cannot be extended. If your exam was booked by a Training Organization, then you will need to reach out to them directly to request an extension to your expiry date.

    Full details of our Equality Policy can be found on our website.

    Any request for additional time will need to be provided in writing to customerservice@apmgroup.co.uk. We will need to see evidence of your diagnosed condition in the form of a medical report, signed by a medical practitioner.  

    If this is not available, or your condition was diagnosed a long time ago, then any statement from an employer, line manager or Occupation Health advisor will be sufficient.  

    If no recommendations regarding the length of time to be added to the exam is evident in the documents supplied, then we apply 25% additional time to the exam.

    Please contact our 24/7 Technical Team on +44 (0)1494 452450 and select Option 3 for Technical Assistance or email them at help@apmg-international.com. They are also available via a live chat.  

    If this is a password creation issue, please note that '?', '@', '#', and 'é' are not allowed for creating a portal password.

    You can either contact your Training Organization to purchase a new exam, or you can purchase a new exam directly from our public exams website. For more information, see our more detailed article on resitting an exam.

    Get in touch

    If you have a query about this certification or want to know more about training send us a message via this contact form. We would love to hear from you!

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