Over ITSM Manager
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Useful links
Nuttige links
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Whatever Happened to End-to-End Service Management
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To What Extent Have You Digitized Your Organization's Environment?
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What is FitSM's Recipe for Long-Term Organization Success?
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Have you Paid Attention to Your ITSM Process Interfaces?
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A Service Management Framework with an Answer to Every Possible Scenario?
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Too Busy to Perform Your Annual ITSM Self-Assessment?
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It's Too Good To Be True - FitSM's Maturity Assessment is Free
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FitSM's Service Level Management Process - A Crucial Priority for Any Service P…
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Service Portfolio Management - The most strategic process of FitSM
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Learn How to Think Ahead with FitSM's Service Portfolio Management Process!
Documentation
Documentation
pdf - 253.17 KB - 19 November 2025
pdf - 231.57 KB - 19 November 2025
pdf - 257.86 KB - 19 November 2025
Certificeringen
FitSM® Certificering
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Expert and Auditor
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Planning and Delivery (SPD)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Advanced Service Operation and Control (SOC)
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
FitSM Foundation
Nederlands
Verenigde Staten
FitSM Expert Bridge
Nederlands
Antigua en Barbuda, Bahama's, Barbados, Belize, Canada, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Kitts and Nevis, Sint-Lucia, Saint Vincent en de Grenadines, Trinidad and Tobago, Verenigde Staten
Testimonials
"Ik had jarenlang met ITIL gewerkt, maar FitSM via ITSM Manager was een verademing. De cursus was helder, praktisch en direct bruikbaar. Ik had het graag eerder gedaan."
"Wat opviel was niet alleen de training, maar ook de persoonlijke coaching. De instructeur hielp me FitSM toe te passen in mijn specifieke rol — en gaf me het vertrouwen om verandering te leiden."
"ITSM Manager leert niet alleen een framework; zij helpen je er een te bouwen die voor jou werkt. De expertise en begeleiding die zij bieden zijn ongeëvenaard — en ik heb genoeg anderen geprobeerd."
