FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
Technology Business Management (TBM) Certificering
Os certificados TBM não são válidos por um período de tempo definido e não expiram.
TBM to 3-dniowy kurs szkoleniowy.
The cost of re-sitting the examination is available on request from Learning Tree International.
The TBM certificates are not valid for a defined period of time and will not expire.
TBM ist ein 3-tägiger Schulungskurs.
The Process Communication Model® (PCM)
The Full Application fee will be payable by your training organization. Costs will be incurred if you are required to re-take the Oral Assessment. The cost of any re-takes will be payable by the candidate:
Fees
- Certification: €575
- Online Assessment Re-Sit: No Charge
- Oral Assessment Re-Take: €75*
*fee applicable for 2nd re-take and any subsequent re-takes
The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.
Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.
The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.
During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.
Currently the certification is available in French only.
Further translations will be considered subject to market demand.
The certification is not valid for a defined period of time and will not expire.