Formation d'Agent de Changement Agile : Mon Expérience

Can you tell us about your background and your current role?

I support data-driven transformations in the Swiss insurance and financial industry, focusing on identifying and realizing the value of data within specific business areas along the value chain. For example, I assist with strategic investment planning through the integration of data value creation into Lean Portfolio Management or collaborate with teams to identify the added value of data in Epics (initiatives) —aligning strategic goals with operational execution.

 In one project, we developed a "Data-Value Framework" for a major insurer to clarify and prioritize data value.

But data alone isn’t enough to turn data into competitive advantages: I help organizations build flexible governance structures (roles, processes, agile formats) that adapt to teams and workflows rather than rigidly enforcing them. Simultaneously, I maintain close exchange with academic institutions to validate latest research on Data and AI for practical implementation and stay updated on regulatory trends.

How has the training and certification influenced your work and career?

The APMG Agile Change Management methodology enabled me to work with stakeholders to uncover the value of each initiative and set priorities. Today, this approach fills a critical gap in my work, allowing me to bridge strategic objectives with operational realities—whether top-down or bottom-up. The combination of agile methods and real-world practice creates a direct pathway from planning to execution.

Was there a key learning experience that resonated with you?

Agile Change Management is not a method but a mindset: The Change Agent acts as a facilitator, aligning initiatives with the specific context. This reflects in my work, particularly when balancing strategic planning with local execution.

a) Flexibility: Transformations demand adaptability to align with team cultures and structures.

b) Data Value: Insights are uncovered top-down and bottom-up, always in sync with strategic alignment.

c) Governance and Compliance: Frameworks for data protection or AI regulations must reconcile compliance mandates with operational realities.

My takeaway: Success hinges not on a perfect model but on stakeholders’ willingness to adapt. The Agile Change Manager fosters this through ongoing reflection—a process that builds trust and accountability.

Would you recommend the Agile Change Agent certification to others and what advice would you give leaders considering this certification?

The Agile Change Agent certification is essential for leaders driving agile change, especially in digital transformation. It provides a framework to engage stakeholders across silos and ground initiatives in human needs.

A practical example: In an insurer’s cloud project, I integrated local Change Managers from decentralized branches. Resistance to central directives was addressed with APMG’s benefit-driven approach. Collaborative workshops highlighted synergies, enabling more efficient resource use in training by incorporating local requirements.

Leaders shaping change plans that embed agile practices while staying responsive to real-world constraints will find actionable inspiration.