FAQ
Nous avons rassemblé les réponses aux questions les plus fréquemment posées, couvrant tout depuis le moment où vous recevrez vos résultats d'examen jusqu'à la façon de devenir un formateur agréé. Pour les questions concernant une certification ou un produit spécifique, veuillez consulter l'onglet produit.
FAQs per product
STAR® Manager Certification
La durata standard della licenza è di 6 mesi per ogni programma di 10 moduli acquistato. Ad esempio, 6 mesi per STAR® Coach (10 moduli) o 12 mesi per STAR® Manager (20 moduli), dalla data di rilascio dei dettagli di accesso. Durante il periodo di licenza, avrai accesso completo al tuo programma STAR®, incluse le Live Learning Station.
The Process Communication Model® (PCM)
Find a training course on the Kahler Communication France (KCF) website. Once you have completed your Process Communication training and have requested to seek certification you will be asked by your training provider to provide your name and email address. Your details will then be passed to KCF.
KCF will register your details in the APMG Process Communication Certification portal.
The assessment process is divided into two stages, an online recorded interaction assessment and an oral assessment. You will be required to successfully pass both elements of the assessment process in order to gain certification.
The Full Application fee will be payable by your training organization. Costs will be incurred if you are required to re-take the Oral Assessment. The cost of any re-takes will be payable by the candidate:
Fees
- Certification: €575
- Online Assessment Re-Sit: No Charge
- Oral Assessment Re-Take: €75*
*fee applicable for 2nd re-take and any subsequent re-takes
The online assessment will consist of 6 character scenarios that represent each of the 6 personality types. Each scenario will take approximately 10 minutes to complete.
Once you have successfully passed the online assessment, you will be able to progress to the oral assessment stage of the certification process.
The oral assessments will be conducted via a telephone and video conference (a webcam will be required). The assessment will be conducted by a KCF approved assessor who will hold appropriate subject matter knowledge and relevant experience to assess your competency.
During your assessment you will be required to demonstrate your knowledge of the Process Communication Model by talking through certain situations and scenarios with the assessor, and being able to respond appropriately. The assessment will take approximately 1 hour to complete. This equates to 10 minutes per assessment for each personality type.
Currently the certification is available in French only.
Further translations will be considered subject to market demand.
The certification is not valid for a defined period of time and will not expire.
The Professional Services (PS) Professional®
The Rainmaker certification is supported by the following 4 texts:
- Shipley Proposal Guide
- Shipley Capture Guide
- Insight Selling
- B4B How Technology & Big Data Are Reinventing the Customer-Supplier Relationship (specific only to the practitioner level certification)
The Athlete certification is supported by the following 3 texts:
- The 7 Habits of Highly Effective People,
- How to Win Friends and Influence People in the Digital Age
- How to be a Productivity Ninja
The Executive certification is supported by the following 3 texts:
- Key Management Models – The 75+ Models Every Manager Needs to Know
- The 30 Day MBA in Business Finance
- The 30 Day MBA in Marketing
The Catalyst certification is supported by the following 3 texts:
- Practical People Engagement
- Managing Expectations
- Praxis Framework
The Authority certification is supported by the following 3 texts:
- Handbook of Technical Writing
- Persistent Forecasting of Disruptive Technologies
- The Innovators Dilemma: When new technologies cause great firms to fail
All titles are available to purchase from APMG Business Books.
Voor personen die zelfstudie doen is dit bijna onmogelijk te zeggen. Omdat alle kandidaten verschillende ervaring hebben en een verschillende hoeveelheid tijd beschikbaar hebben voor studie, verschilt dit van persoon tot persoon. We raden u aan de handleidingen te kopen en er zelf doorheen te kijken voordat u besluit hoeveel tijd u nodig heeft om te leren. Als u een kopie van het curriculum wilt hebben, neem dan contact op met de APMG International Service Desk op +44 (0)1494 452450 of via email.
Voor degenen die studeren bij een geaccrediteerde trainingsorganisatie wordt elke foundation cursus over het algemeen gedurende 3 dagen gegeven. Het is zeker de moeite waard om dit te onderzoeken bij de trainingsaanbieders, omdat velen op maat gemaakte en gemengde leeroplossingen aanbieden, en er kunnen ook voorbereidende cursussen en/of huiswerk zijn.