FAQs
We've gathered answers to our most frequently asked questions, covering everything from when you will receive your exam results to how to become an approved trainer. For questions about a specific certification or product, please see the product tab.
FAQs per product
Lean IT Certification
Lean IT es una forma de pensar y actuar, y aplicar los principios Lean a las prácticas de gestión de servicios de TI. Su premisa central es la entrega de valor a los clientes, donde los empleados son quienes realmente entregan el valor día a día e identifican obstáculos y soluciones. Los gerentes se aseguran de que los empleados sean facilitados y alentados en su búsqueda por entregar valor al cliente.
Esencialmente, Lean IT se trata de construir una cultura orientada al cliente y al valor en la que gerentes y empleados se comprometen a eliminar desperdicios, inflexibilidad y variabilidad de la organización y sus servicios. No se enfoca en aspectos técnicos de TI.
Gli esami APMG Lean IT Foundation sono disponibili in inglese, spagnolo europeo, portoghese brasiliano e giapponese.
Kaizen è disponibile in inglese, spagnolo e giapponese.
Leadership è attualmente disponibile solo in inglese.
La versione 2011 dell'esame Lean IT Foundation è attualmente ancora disponibile in francese e olandese.
Les cours de formation dispensés par les ATO sont généralement délivrés sur 2 jours, cependant il vaut bien la peine d'enquêter auprès des fournisseurs individuels, car beaucoup offriront des solutions d'apprentissage personnalisées et mixtes. Les cours impliquent probablement un certain degré de travail préparatoire et de devoirs pendant le cours.
Pour les individus étudiant en autodidacte, nous recommandons 12 à 16 heures d'étude par certification.
Supporting publications, and any available supporting material, can be obtained from your Accredited Training Organisation (ATO) or from APMG International.
Las publicaciones de apoyo están disponibles actualmente solo en inglés.
Lean Six Sigma Zertifizierung
To upgrade from Lean Green Belt to Lean Six Sigma Green Belt, candidates will need to attend a Lean Six Sigma 5-day training course and then sit the Lean Six Sigma Green Belt Theory exam.
Na het slagen voor het Lean Six Sigma Green of Lean Six Sigma Black Belt theorie-examen, kunnen individuen de Green of Black Belt praktijkbeoordeling(en) voltooien om een Lean Six Sigma Certified Green Belt of Lean Six Sigma Certified Black Belt te worden.
U kunt zich aanmelden om de praktijkbeoordeling te voltooien via uw Geaccrediteerde Trainingsorganisatie, of direct via APMG.
De praktijkbeoordeling moet worden voltooid binnen 3 jaar na het slagen voor het theorie-examen. Om de sjablonen voor de praktijkbeoordelingen te downloaden, bezoekt u de Lean Six Sigma Academy website.
The Yellow Belt certification is not valid for a defined period and will not expire.
Within 3 years of passing the Green or Black Belt Theory examination, candidates should complete the Green or Black Belt Practical Assessment to be recognized as a 'Lean Six Sigma Certified Green/Black Belt'. The Green Belt and Black Belt Practical Assessments are not valid for a defined period and do not expire.
All Lean Six Sigma exams are open book and the following materials can be taken into the exam:
Yellow Belt:
- A maximum of two books:
- We recommend ‘Climbing the Mountain – Mindset, skill set and toolset for Lean Six Sigma Yellow and Orange Belts’ for exams based on version 2.4 of the skill set
- We recommend ‘Climbing the Mountain – Mindset, skill set and toolset for Lean Six Sigma Yellow Belts’ for exams based on version 3.2 of the skill set
- Calculator
- Please note that the Exercise books are NOT permitted in the exam
Green Belt:
- A maximum of two books:
- We recommend ‘Climbing the Mountain – Mindset, skill set and toolset for Lean Six Sigma Green Belts’ and ‘Statistical Tables Aid for Green & Black Belt Examinations’
- Calculator
- Minitab
- Please note that the Exercise books are NOT permitted in the exam
Black Belt:
- A maximum of two books:
- We recommend ‘Climbing the Mountain – Mindset, skill set and toolset for Lean Six Sigma Black Belts’ and ‘Statistical Tables Aid for Green & Black Belt Examinations’
- Calculator
- Minitab
- Please note that the Exercise books are NOT permitted in the exam
Les qualifications Lean Six Sigma d'APMG International sont basées sur les publications et cahiers d'exercices « Climbing the Mountain: mind set, skill set and tool set ». Ceux-ci peuvent être achetés directement sur le site web de la Lean Six Sigma Academy.
La plupart des organismes de formation agréés Lean Six Sigma incluent la ou les publications pertinentes avec les supports de cours, mais veuillez vérifier lors de la réservation d'un cours.