News & Blogs

Learn from industry experts and training providers as they share best practices and guidance on topics including IT, Change Management, Agile, and Certification. You can also explore the latest product news and updates from APMG.

Two professionals in casual business attire review information on a tablet against colorful background

Close filters

Article type

Audience

All news & blogs

Three people working and chatting in a bright modern office with brick walls

Blog

Cultural Change: How and Why to Reshape Your Organisation

by Kerrie Smit (Founder and Change Director Agencia Change)

Cultural change is the process of transforming the shared values, beliefs, behaviours, and…

Change Management

Blog

Change Management Exam – Questions & Answer Guide

by Richard Smith (Non-executive director; Leadership, team effectiveness and organisational change consultant; author)

Understand and prepare for your exams leading to the APMG Change Management qualification.

Change Management

Glowing neon 'INTO THE AI' text floating above illuminated computer chips

Blog

AI in ITSM – An Overview

by Anthony Orr (ITIL Author, Executive Advisor and Innovation Consultant)

Smarter Services, Faster Solutions: Know how AI is Transforming ITSM

IT Service Management

Three people in dark business attire examining glowing digital displays on a table in blue-lit room

Blog

What is IT Service Management (ITSM)?

by Anthony Orr (ITIL Author, Executive Advisor and Innovation Consultant)

A Comprehensive Guide to Effective IT Service Management

IT Service Management

Customer service representative in blue blosue with headset working at computer in office setting

Blog

Emerging Trends in IT Service Management (ITSM)

by Anthony Orr (ITIL Author, Executive Advisor and Innovation Consultant)

Staying current on ITSM trends is essential for organisations to remain competitive, efficient, and…

IT Service Management

Blog

How to write a bid or proposal

by Erin Smith (from the Association of Proposal Management Professionals)

A step-by-step guide for proposal writers

News & Blogs

Cultural Change: How and Why to Reshape Your Organisation

Change Management Exam – Questions & Answer Guide

AI in ITSM – An Overview

What is IT Service Management (ITSM)?

Emerging Trends in IT Service Management (ITSM)

How to write a bid or proposal

Subscribe to our newsletter

Join the community: sign up to our newsletters