FAQs per product
Neuroscience for Change Certification and Training
The exam is currently available in English and Spanish.
OpenSM™ Foundation
OpenSM is a simple framework for adopting and adapting service management into an organization. The OpenSM framework introduces candidates to the management of modern IT-enabled services, taking into account new methodologies and technological advances, and integrates the concept of sustainability. It includes common terminology and key concepts and demonstrates how to adopt and improve service management within your organization.
There is no supporting textbook or publication for OpenSM. Candidates must attend an accredited training course and will be provided with all the relevant materials during the course.
The OpenSM Foundation exam is only available in Italian.
OpenSM Foundation courses are generally delivered over 2 days. However, it is well worth investigating with individual training providers, as some will offer tailored, online or blended learning solutions.
Summaries of the structure of the OpenSM Foundation examination is below:
- 50 multiple choice questions
- 1 hour duration
- Pass mark: 28 marks or more (out of 50)
- Closed book (no reference materials permitted)
No additional materials are permitted during the exam.
The qualification is not valid for a defined period and will not expire.
Organizational Behavior Management (OBM) Certification
O exame da OBM Foundation está disponível em inglês, holandês e alemão.
Las certificaciones OBM Foundation y Practitioner no caducan y no hay requisitos de mantenimiento continuos.