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About Fox ITSM

Clients include:

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    Certifications

    Agile Business Analysis (AgileBA) Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    Agile Project Management (AgilePM®) Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    Change Management Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    ISO/IEC 20000 Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    Stakeholder Engagement Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    Scrum Training and Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Côte d'Ivoire, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    Artificial Intelligence (AI) Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    Design Thinking Methodology (DTMethod®) Certification

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    English
    Classroom, Online Virtual Classroom
    Algeria, Angola, Austria, Bahrain, Belgium, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Germany, Ghana, Guinea, Guinea-Bissau, Ireland, Jordan, Kenya, Kuwait, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, Norway, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Sweden, Tanzania, United Republic of, Togo, Tunisia, Uganda, United Arab Emirates, United Kingdom, Zambia, Zimbabwe

    XLA® Institute Certification

    English
    Classroom
    Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, United Republic of, Togo, Tunisia, Uganda, Zambia, Zimbabwe

    Testimonials

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    Ian is a gifted facilitator - he has the ability to make complex concepts very easy to understand and learn. I will definitely recommend him and his company for corporate and individual training.

    User avatar
    Course Attendee
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    It was an awesome experience, the tutor went all the way to make sure we absorb as much information as possible. Great set up. Tutor made sure that we were not left behind every step of way. Perfect examples of scenarios. I had a great time. Can't wait to do another training with Fox ITSM!

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    Course Attendee
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    I participated in ITIL Foundation in IT Service Management Training and sat for the ITIL Foundation Examinations. The training was awesome and very practical. The training material was well documented and the facilitation very engaging.

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    Course Attendee
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    I have had the privilege of being in Ian's class, he has a very unique style of teaching which actually sticks and is very practical and easy to understand. Absolutely amazing.

    User avatar
    Course Attendee
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    Ian's style of teaching makes it soooo easy to grasp the concepts and terminology. I am definitely looking forward to continue my journey in service management training with Fox. Passed my exam very well. Thank you Ian for your dedication and passion in training.

    User avatar
    Course Attendee
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    Absolutely fantastic facilitation!

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    Course Attendee
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