ECOBANK NIGERIA LIMITED

Scope of the certification

THE IT SERVICE MANAGEMENT SYSTEM supporting the provision of THE FOLLOWING SERVICES TO ECOBANK NIGERIA LIMITED, LOCATED AT 21 AHMADU BELL0 WAY, VICTORIA ISLAND, LAGOS STATE, NIGERIA 1. CORE-BANKING APPLICATION SUPPORT service 2. BUSINESS APPLICATIONS SUPPORT service 3. CARDS AND SWITCHING SERVICES 4. POINT OF SALE / AUTOMATED TELLER MACHINE SUPPORT service 5. DESKTOP SUPPORT service 6. CONNECTIVITY service FOR LINK, INTERNET AND VOICE 7. FILE MANAGEMENT SERVICE 8. EMAIL (MESSAGING) AND COLLABORATION SERVICE 9. BUSINESS REPORTING service 10. SERVICE DESK service