The IAITAM® CAIAM Certification Course is designed for individuals with minimal experience in artificial intelligence as it applies to IT Asset Management (ITAM). This course provides essential knowledge for IT Asset Managers aiming to integrate AI into core ITAM processes.

• Gain comprehensive knowledge of how artificial intelligence integrates with IT Asset Management (ITAM) to enhance decision-making and operational effectiveness.
• Utilize AI to analyze and improve Key Process Areas (KPAs) as outlined in IAITAM’s Best Practices Library, ensuring a more streamlined and efficient ITAM program.
• Leverage AI tools and techniques to identify inefficiencies, predict trends, and automate repetitive tasks within IT asset management workflows.
• Harness AI technologies to implement innovative strategies that enhance the value and functionality of ITAM practices within an organization.
• Translate AI-driven ITAM insights into actionable strategies that contribute to organizational efficiency, cost savings, and innovation.

• Multiple choice
• 100 questions per paper
• 85 marks required to pass (out of 100) - 85%
• 3 hour duration
• Open book